Reducing False Alarms

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Industry Efforts Cause Elk Grove Village (Ill.) to Pull Fire Alarm Ordinance

February 2, 2012

The Elk Grove Village board has pulled a proposed fire alarm ordinance thanks to strong efforts by the Illinois Electronic Security Association (IESA) and community leaders here.

Alarm Industry Stunned by San Jose’s Sudden Shift to Nonresponse

January 16, 2012

The police department here is no longer responding to unverified alarms as of Jan. 1, a change in policy that alarm industry officials say was sudden and unexpected.

UL Life Safety & Security's Robert Jamieson Talks False Alarm Challenges in 2012

January 3, 2012

UL Life Safety & Security Global Director of Commercial Operations and General Manager Robert Jamieson addess the most significant changes, challenges and opportunities he expects for the security industry in 2012.

CAA Seeks to Postpone San Jose’s Abrupt Move to Adopt Verified Response Policy

December 29, 2011

The San Jose Police Department's (SJPD) recent announcement that it will no longer respond to unverified alarms has caused the California Alarm Association (CAA) to contest the policy, which takes effect on Jan. 1.

Cathedral City (Calif.) Reinstitutes Alarm Response Policy

December 21, 2011

The Cathedral City, Calif., police department will once again respond to all alarms following the adoption of a new alarm ordinance.

AICC: House Approves Bill That Could Increase False Alarm Dispatches

December 15, 2011

The House of Representatives approved a bill this week that would allow unscreened emergency calls from alarm systems to go directly to public service answering points (PSAPs).

SIAC Releases Training Tools to Cut False Alarms Caused by User Error

December 14, 2011

New training materials developed by the Security Industry Alarm Coalition (SIAC) will help alarm companies and central stations decrease the number of false alarm dispatches due to customer error.

Avondale Ordinance Overturned; Dealers Won’t Have to Foot False Alarm Fines

December 12, 2011

After battling with the Arizona Alarm Association (AzAA) for almost a year, the Avondale (Ariz.) city council has amended an ordinance that would have held alarm companies responsible for all false alarm fees.

News Anchor Keeps Cool During Broadcast After Fire Alarm Falsely Activates

November 30, 2011

NBC Nightly News anchor Brian Williams keeps his composure as a fire alarm falsely activates off and on during the entire program.

Mesa (Ariz.) Seeks Changes to False Alarm Ordinance

November 28, 2011

The Mesa Police Department is seeking to amend the city's false alarm ordinance to recover the costs from responding to more than 11,000 false alarms each year.

Albemarle County (Va.) Seeks to Cut False Alarms With New Ordinance

November 3, 2011

Albemarle County police reported that of the 6,100 alarm calls they responded to in the past three years, only 100 were real emergencies.

Security Speaking Podcast: Custom Alarm COO Melissa Brinkman Shares Tips to Earn Customer Loyalty

October 26, 2011

Welcome back to SECURITY SALES & INTEGRATION's "Security Speaking" podcast! Here, Melissa Brinkman, COO of Customer Alarm, discusses tips to retain customers and reduce false alarm dispatches.

Utah Alarm Association Offers 7 Ways to Reduce False Alarms

October 3, 2011

The Utah Alarm Association (UAA) shows seven steps that alarm customers can do to reduce false alarms. The Utah Alarm Association is the local chapter of the nationwide Electronic Security Association (ESA). The UAA is committed to helping reduce false alarms by educating consumers, working with alarm installing companies, and local police departments.

AIREF Donates $25K for SIAC's Alarm Management Video

September 15, 2011

The Alarm Industry Research and Educational Foundation (AIREF) donated $25,000 for a video that shows the cooperation and support between law enforcement and the security industry.

SIAC, Law Enforcement Officials Talk Alarm Management Best Practices

September 14, 2011

Law enforcement officials discuss the effectiveness of the Security Industry Alarm Coalition (SIAC) alarm management programs.

CCTV Helps You Contribute to Crime Fighting

September 9, 2011

CCTV is not new as an electronic product or service. Though like all electronic equipment, this product continues to develop technologically, offering ever-better clarity, data transmission and reliability to prove its usefulness. The choice of products is staggering and the service options are expanding in ways that can complicate legal implications.

San Jose PD Will Stop Responding to Burglar Alarms

August 19, 2011

After having to layoff 165 officers last June, the San Jose Police Department is scaling back certain services, including responding to burglar alarms.

Detroit Alarm Verification Policy Catches Industry Off-Guard

August 17, 2011

Following the Detroit Police Department's recent declaration that it would no longer respond to burglar alarms without verification of an actual break-in, the alarm industry is gearing up to contest the policy, which takes effect on Aug. 22.

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Q&A: How Detroit’s Alarm Verification Policy Affects Dealers, Customers

August 17, 2011

Burglar and Fire Alarm Association of Michigan (BFAAM) President Dean Belisle explains how the Detroit Police Department's recent alarm verification policy caught the alarm industry off guard. The policy gives companies and customers a week to meet its verification requirements.

Sheriffs Say Communication Is Key to Partnering With Security Providers

August 15, 2011

In the 2011 Law Enforcement Security Industry Study, police and sheriffs provided tips on how alarm companies can strengthen their relationships with law enforcement. Read on to see the responses.

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