September 2010 Issue
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September 2010 Issue

Cover Story

Maximum Security Protection

By Ashley Willis

T&R Alarm brings its 39 years of experience to the forefront in providing a fully integrated, IP-based security system for the Bergen County Regional Medical Center’s Forensics unit. The $454,000 project had a 90-day completion deadline, with the first two months being bidding and conception, leaving only 30 days to complete the job while inmates were relocated.


Between Us Pros

Exceeding Expectations

By Scott Goldfine

If there is a positive to come out of the recession it is how it has effectively acted as a wake-up call for companies to place a greater emphasis and urgency on responsive customer service.


Features
©iStockphoto.com/Amanda Rohde

End Users Stretch Security Spending

SSI’s sixth Commercial End-User Study shows the recession’s impact is continuing to escalate for security directors/managers. Nearly seven in 10 say tight budgets are a problem, and those who plan to soon increase security is on the wane. However, interest levels remain high for security systems and many newer technologies.

(l-r) David Levine, Kurt Kottkamp, Jeff Nunberg, Brian Sullivan, Bob Vezina, Pat Van Haren, Debbie Horvath, Matthew Ladd, Mo Fathelbab.

Peer Power

By Scott Goldfine

A handful of security company CEOs have discovered how sharing ideas and best practices brings them greater success. Members of a peer exchange group explain what’s involved and the rewards to be had.

©iStockphoto.com/vm

The Intersection of Video Innovation and Application

By Rodney Bosch

New video surveillance products and solutions are often touted as having a game-changing influence on the market, leaving security integrators and end users to sort out fact from fiction. SSI queried industry experts to highlight several technologies whose time really has come.

Samsung Makes Bid to Become Security Big Shot

By Rodney Bosch

In a wide-ranging interview, Frank Defina, senior vice president of sales at Samsung Techwin America, speaks candidly about the challenges the company faces as it executes new channel strategies to carve out a leadership role in the ever-competitive North American video surveillance market.


Fire Side Chat with Al Colombo

Finding Faults in Fire Systems

By Al Colombo

Of all the troubles that fire alarm technicians are likely to encounter, ground-faults are one of the most difficult to locate and fix. When a ground-fault does occur in a fire alarm system, any number of things can take place.


Monitoring Matters

Earn More With Environmental Detection

By Peter Giacalone

No matter that nearly all security dealers are aware most central stations monitor environmental and supervisory alarms, too often non-security event monitoring is offered only in response to client requests. 


Tech Talk with Bob Dolph

Becoming a BAS Artist

By Bob Dolph

Did you know that close to 15 percent of the energy consumption in North America goes to running things like lighting, computers and HVAC in office buildings?


The Big Idea with Ron Davis

Success Is All in the Details

By Ron Davis

I guess when I first heard Guyette's idea I was a bit disappointed. I was expecting something profound; deep, something that would change my perception of how things were done. The idea didn't exactly do it for me.


The Hot Seat

Hot Seat: Full Steam Ahead at P1

By Rodney Bosch

Tim Whall has wasted no time since becoming CEO of Protection One. For starters, since helping close the deal in June for the nation’s No. 2 electronic security provider, he’s met with employees in all 65 branches while assembling an impressive executive team. SSI spoke with Whall about his plans at P1 and other industry topics.

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