2014 Business & Operations
Jim Henry, Executive V.P., Kratos Public Safety & Security Solutions
Consolidation of manufacturers will likely continue as the move away from hardware- to software-based solutions continues. That will probably mean more challenges than opportunity for legacy manufacturers that do not or cannot make the pivot, thereby creating greater opportunity for providers of software/IT-based solutions converging into physical security from adjacent industries. Dealers and integrators that have been in the industry for over 20 years and survived or thrived prior changes and threats will do well if they keep their focus on value-added services, maintain relationships as a trusted advisor and subject matter expert, and embrace rather than fight the latest wave of technological and market changes.
Les Gold, Partner, Mitchell, Silberberg & Knupp
During the recession, the manufacturers and distributors were hit the hardest, with business down significantly. With the recovery, demand for new products will increase significantly and should be a boon for manufacturers and distributors. Where dealers and integrators are concerned, all the conferences I attend share the feeling that business is up at least 10%. My observations are that the integration business well exceeds the 10%. The commercial business lagged during the recession and is now catching up. Many providers are adding health-care, access control, biometrics and fi re systems to their offerings. Companies like Vivint are adding solar power. All of this will improve and increase business. And there is no longer any excuse for lack of training as all the associations are offering training as part of their services.
Mitch Reitman, Principal, S.I.C. Consulting
From a personnel standpoint, as employees of smaller companies that provide limited benefits are required to purchase their own health insurance, some of the older and more experienced employees may find larger employers more attractive. On the wholesale monitoring side, there will be a great deal of consolidation in the market due to the massive amount of capital investment necessary to monitor new technology. Regional central stations will gain market share and independent alarm companies that maintain in-house central stations will decide to outsource their monitoring.
2014 Security Industry
Pat Comunale, President & CEO, Tri-Ed Distribution
The phone and cable companies are getting into the business more and more, and so to stay competitive dealers and integrators have to keep up with technology and embrace the new lifestyle enhancement features with remote access. We want to be part of that and continue to facilitate training and education. As these cable and phone companies come into the space the rising tide lifts all ships — competition is good for the industry. We also still see strong growth in IP video and our intrusion space continues to grow.
Jim Coleman, President, Operational Security Systems
Some of the vertical market growth is going to come from compliance requirements from government regulations or supply chain standards, such as within the power industry and the food products industry. These standards are going to provide systems integrators with opportunity since these industries will need to comply with new requirements. What is also gaining traction is protecting the infrastructure against cyber-attacks where there is an acknowledged vulnerability.
Bill Bozeman, President & CEO, PSA Security Network
Cyber-security gets a voice at the ‘C’ level, while physical security does not. The big budget dollars go to cyber with physical security taking a backseat. I do not see this changing anytime soon, and I logically see cyber gaining a larger percentage of security funding as time goes on. Overall, the electronic security business looks strong to very strong for 2014, but cyber-security looks exceptionally strong with no end in sight.
John Dolan, V.P. of Marketing, Pelco
The overall security market is being impacted more and more by commodity network devices, such as servers, storage and transmission devices. These openly available products are traditionally sold at lower margins in their core markets and have significantly impacted the total margin content available for both the manufacturer and the integrator. When price alone is driving much of the market, and when “good enough” is good enough, this really squeezes everyone’s margins. It’s important for manufactures, integrators and installers to add value and services to offset commoditization.
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