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Integrated Operations: How Panduit Did It

The goal of integration is for the whole to exceed the sum of the parts or systems. Increasingly, that equation is extending far beyond the interactivity of security systems to incorporate what had been disparate systems within buildings into cohesive enterprise-wide solutions. Panduit’s new world headquarters offers one of the most convincing examples of this vision made real.

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[IMAGE]12274[/IMAGE]“Panduit tested many NVRs and access control systems and decided on the Cisco physical security product line due to it being a true enterprise, distributed-architecture solution that leveraged PoE on both IP cameras and access control door controllers,” says Green. “Cisco’s access control also had the ability to integrate glass-break sensors and PIR motion sensors for alarm functionality. And they have tight integration with the network and discovery protocol.”

The headquarters building installation included 96 monitored and access controlled doors. HID iClass proximity readers are connected to the access gateway controllers and used for time & attendance and other personnel-related purposes. Optical turnstiles are also part of the access system and can be optionally integrated to elevators.

“One of the innovative features was we were able to use PoE-based door controllers that have a 12VDC output to power the door security hardware,” says Green. “This provided for a much more redundant architecture, as network infrastructures are typically managed more closely than facility systems.”

The access gateway controllers are also integrated into the lighting system so the security management system is alerted when lights are activated afterhours via the lighting control sensors. This allows those sensors to perform double duty as motion sensors. In addition, redundant backup features — including spare servers, UPS and generators — are part of the solution and guard against functional, power or data-related losses or outages.

There is integration with the fire system so access gateway controllers can send alarms that change camera views, monitor water-flow alarms, trigger DoorKing gate controllers to open parking lots and allow emergency responders quick access, and display evacuation instructions on digital signage.

For surveillance, 120 Cisco indoor and outdoor IP mini-domes, Cisco HD IP brick cameras, and strategically placed Axis IP pan/tilt/zoom (p/t/z) cameras were brought online. Video is stored on three 18TB media servers and can be monitored by authorized personnel from any Web browser on a PC or smart phone.

Three AgentVi video analytics servers were integrated into the system. Analytics enabled a virtual fence that saved the expense of 4,725 feet of perimeter fencing. If a camera detects an intruder crossing the “virtual tripwire,” the video feed is displayed on a monitor. A nearby Axis p/t/z camera tracks the intruder, providing situational awareness so security personnel can plan the appropriate response.

The IPICS enables Panduit personnel to communicate directly with fire, police and emergency medical services using any type of radio, telephone, mobile phone or software-enabled PC. To meet the fire department’s request that firefighters be able to maintain radio communication inside the five-story building, Panduit installed an antenna and police radio that is integrated with the IPICS. Thus operations personnel can join Panduit’s own radio channel with that of the police.

Single Command Center Control

Instead of building a separate security operations center and network operations center, Panduit combined them into what it calls a Unified Operations Center (UOC). This eliminated redundant servers and networking systems to facilitate the two teams collaborating to meet ongoing operational efficiency needs.

“The unique Unified Operations Center enables close coordination and information sharing in a central location,” says Woodward. “Moving to converged and IP-based systems speeds time-critical evaluation and response for improved workplace safety and network service level agreements. This consolidated environment also reduces duplication, which results in a positive ROI [return on investment] in both hard equipment and soft operational costs.”

As an example of how the combined workspace reduces time spent investigating false alarms, IT personnel can quickly find out if an alarm from a building system resulted from a power outage. The goal is to manage the security for all of Panduit’s global facilities through this central UOC location. Since completing the world headquarters, the firm has expanded the integration to five U.S. and three international offices.

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Article Topics
Systems Integration · Case Study · Cisco · Features · HID Global · IPVision · Panduit · All Topics

About the Author
Scott Goldfine
Scott Goldfine is Editor-in-Chief and Associate Publisher of Security Sales & Integration, directing all editorial aspects of the magazine brand in print, electronically, online and in person. The voluminous, innovative and award-winning body of work he has distinguished himself with since joining the publication in 1998 includes groundbreaking research, landmark features, leadership roundtables, high profile case studies, and many industry exclusives. Well versed in the technical and business aspects of electronic security (video surveillance, access control, systems integration, intrusion detection, fire/life safety), Goldfine is a nationally known figure in demand as an industry presenter and subject matter expert to mainstream media. He is responsible for developing many unique products and programs, including the SSI Industry Hall of Fame, Control Panel (industry’s first E-mail newsletter), Police Dispatch Quality (PDQ), Marketing Marvel, Installers of the Year, Integrated Installation of the Year, Security Industry Census, Systems Integration Study, Installation Business Report, Operations & Opportunities Report, Commercial End-User Study and Security’s Fantastic Fleets. Recognized for his relationship building, integrity and lead-by-example ethic, Goldfine is a solutions-oriented team player who advises and collaborates with industry dealer/integrator, consultant, distributor, central station and manufacturer icons, luminaries and executive business leaders on a daily basis. He is also actively involved in several security events and organizations, including the Electronic Security Association (ESA), Security Industry Association (SIA), Security Industry Alarm Coalition (SIAC), False Alarm Reduction Association (FARA), PSA-Tec, SAMMY Awards, International Security Conference and Exhibition (ISC), Electronic Security Technology Summit (ESTS), Mission 500, Electronic Security Expo (ESX), ASIS Int’l, Honeywell CONNECT and other supplier conventions. Goldfine also serves on several boards, including the CSAA Marketing and Communications Committee and PSA Cybersecurity Advisory Council. A certified alarm technician, former cable-TV tech, audio company entrepreneur, and lifelong electronics and computers enthusiast, Goldfine graduated with honors from Cal State, Northridge with a management degree in Radio-Television-Film. His professional media endeavors have encompassed magazines, Internet, radio, TV, film, records, teletext and books. Goldfine resides in the Charlotte, N.C., area with his wife, son and three cats.
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Case Study, Cisco, Features, HID Global, IPVision, Panduit

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