ADT Wins Preliminary Injunction Against Capital Connect

Capital Connect is one of five alarm dealers for Monitronics Int’l that ADT recently sued for misleading customers into believing the companies were affiliated with ADT or their alarm systems required upgrading.

BOCA RATON, Fla.  –  ADT Corp. (NYSE: ADT) said today a U.S. District Court granted its request for a preliminary injunction against Capital Connect, which immediately prohibits the company and its sales agents from making false sales claims to ADT customers.

RELATED: How Alarm Companies Can Protect Themselves From Potential Litigation

Capital Connect is one of five alarm dealers for Monitronics Int’l that ADT recently sued based on claims that they misled ADT customers into believing the companies were affiliated with ADT or their alarm systems required upgrading. The legal actions were filed after hundreds of ADT customers complained over the past year that sales agents tried to swindle them into signing new security system contracts, according ADT.

“ADT is committed to taking action to stop these shameful sales practices by bad actors in our industry,” said David Bleisch, ADT General Counsel. “We will continue the battle against companies where these practices flourish in order to help protect consumers from falling prey to these swindles.”

Over the past three years, ADT said it has received nearly $6 million in settlements against companies that have made false or misleading statements while selling security services door-to-door. Additionally, ADT obtained court orders prohibiting the companies from using any further deceptive sales practices.

On its Web site, Capital Connect lists it has state licenses to operate in the following states: Arizona, California, Florida, Georgia, Idaho, Nevada, New Mexico, Texas, Utah and Michigan.

If you enjoyed this article and want to receive more valuable industry content like this, click here to sign up for our FREE digital newsletters!

Security Is Our Business, Too

For professionals who recommend, buy and install all types of electronic security equipment, a free subscription to Commercial Integrator + Security Sales & Integration is like having a consultant on call. You’ll find an ideal balance of technology and business coverage, with installation tips and techniques for products and updates on how to add to your bottom line.

A FREE subscription to the top resource for security and integration industry will prove to be invaluable.

Subscribe Today!

Get Our Newsletters