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Best of the Best: ADS Security Stands and Delivers

As ADS Security moves into its third decade of excellence, it does so with the honor of being named a runner-up for SSI’s 2012 Installer of the Year (Large company, 150+ employees).

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With a consistent emphasis on integrity and relentlessly pursuing total customer satisfaction, Nashville, Tenn.-based ADS Security has raised the bar for professional installation and monitored security services businesses. As ADS Security moves into its third decade of excellence, it does so with the honor of being named a runner-up for SSI’s 2012 Installer of the Year (Large company, 150+ employees).

“Management’s keen eye for new opportunities has contributed to our success, including strategic acquisitions, entry into new markets, and adoption of new technologies,” says ADS Security President and COO John Cerasuolo. “Being part of an industry that is constantly evolving and changing, ADS firmly believes in keeping a constant eye toward the future in order to keep pace and succeed amid fierce competition.”

Factors contributing to ADS’ recognition: customer service includes thank you notes after service visits, care surveys and online account management; incentives, education/training and benefits that boosted employee morale and retention; a progressive portfolio with managed access, remote video, mobile management and identity theft protection; CEO Mel Mahler is an SSI Hall of Famer and past CSAA president; and charitable actions have won philanthropy awards.

Article Topics
Business Management · ADS Security · Best of the Best · Features · Installer of the Year · SAMMY Awards · All Topics

About the Author
Scott Goldfine
Scott joined SECURITY SALES & INTEGRATION in October 1998 and has distinguished himself by producing award-winning, exemplary work. His editorial achievements have included blockbuster articles featuring major industry executives, such as Tyco Electronic Products Group Managing Director Gerry Head; Protection One President/CEO Richard Ginsburg; former Brink’s Home Security President/CEO Peter Michel; GE Interlogix President/CEO Ken Boyda; Bosch Security Systems President/CEO Peter Ribinski; and former SecurityLink President/CEO Jim Covert. Scott, who is an NTS Certified alarm technician, has become a respected and in-demand speaker at security industry events, including presentations at the Central Station Alarm Association (CSAA) Annual Meeting; California Alarm Association (CAA) Summer and Winter Conferences; PSA Security Network Conference; International Security Conference and Exhibition (ISC); and Security Industry Association (SIA) Forum. Scott often acts as an ambassador to mainstream media and is a participant in several industry associations. His previous experience as a cable-TV technician/installer and running his own audio company -- along with a lifelong fascination with electronics and computers -- prepared Scott well for his current position. Since graduating in 1986 with honors from California State University, Northridge with a degree in Radio-Television- Film, his professional endeavors have encompassed magazines, radio, TV, film, records, teletext, books, the Internet and more. In 2005, Scott captured the prestigious Western Publisher Maggie Award for Best Interview/Profile Trade for "9/11 Hero Tells Tale of Loses, Lessons," his October 2004 interview with former FDNY Commander Richard Picciotto, the last man to escape the Ground Zero destruction alive.
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ADS Security, Best of the Best, Features, Installer of the Year, SAMMY Awards