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Best of the Best: Protex Central Is Righteous to the Core

Learn more about how Papillion, Neb.-based Protex Central became a finalist for SSI's 2012 Installer of the Year.



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For nearly a half-century, Papillion, Neb.-based Protex has served as a trusted provider of just about every imaginable security and fire/life-safety solution to commercial and industrial clients throughout the Midwest. The firm’s manufacturer-trained, -licensed and -certified technicians are well versed in the inspection, maintenance and repair of all types of security and fire systems, and they’re on call 24/7 for prompt dispatch. Customers enjoy the peace of mind knowing their people and property are protected around the clock and backed by Protex’s prime directive — To strengthen our business by protecting yours

Protex Central President/Chief Energy Officer Shawn Mullen offers an example of its customer service going above and beyond: “A large agricultural chemical manufacturer required an emergency service call after-hours. Once the technician arrived, it was determined the necessary repair parts where in another warehouse. The tech drove overnight to that location to retrieve the part, returned to the manufacturer and completed the repairs in time to maintain the production schedule.”<p>The firm has helped protect people and property since 1966 by striving to exceed customers’ expectations to deliver a broad range of custom-tailored products and services.</p>

Protex’s solutions approach revolves around specific vertical markets to provide clients with brand-agnostic, customized end products. One of the most unique aspects of Protex is the 10-member Central Change Coalition it has put in place to ensure core strategic, value and future goals are achieved. Furthermore, the company’s training commitment includes constructing a Global Training Facility in 2011. Finally, the firm is extremely active in charitable initiatives, involved in several security industry organizations, and is a frequent contributor to trade publications.


Article Topics
Business Management · Best of the Best · Features · Installer of the Year · Protex Central · SAMMY Awards · All Topics

About the Author
Scott Goldfine
Scott Goldfine is Editor-in-Chief and Associate Publisher of Security Sales & Integration, directing all editorial aspects of the magazine brand in print, electronically, online and in person. The voluminous, innovative and award-winning body of work he has distinguished himself with since joining the publication in 1998 includes groundbreaking research, landmark features, leadership roundtables, high profile case studies, and many industry exclusives. Well versed in the technical and business aspects of electronic security (video surveillance, access control, systems integration, intrusion detection, fire/life safety), Goldfine is a nationally known figure in demand as an industry presenter and subject matter expert to mainstream media. He is responsible for developing many unique products and programs, including the SSI Industry Hall of Fame, Control Panel (industry’s first E-mail newsletter), Police Dispatch Quality (PDQ), Marketing Marvel, Installers of the Year, Integrated Installation of the Year, Security Industry Census, Systems Integration Study, Installation Business Report, Operations & Opportunities Report, Commercial End-User Study and Security’s Fantastic Fleets. Recognized for his relationship building, integrity and lead-by-example ethic, Goldfine is a solutions-oriented team player who advises and collaborates with industry dealer/integrator, consultant, distributor, central station and manufacturer icons, luminaries and executive business leaders on a daily basis. He is also actively involved in several security events and organizations, including the Electronic Security Association (ESA), Security Industry Association (SIA), Security Industry Alarm Coalition (SIAC), False Alarm Reduction Association (FARA), PSA-Tec, SAMMY Awards, International Security Conference and Exhibition (ISC), Electronic Security Technology Summit (ESTS), Mission 500, Electronic Security Expo (ESX), ASIS Int’l, Honeywell CONNECT and other supplier conventions. Goldfine also serves on several boards, including the CSAA Marketing and Communications Committee and PSA Cybersecurity Advisory Council. A certified alarm technician, former cable-TV tech, audio company entrepreneur, and lifelong electronics and computers enthusiast, Goldfine graduated with honors from Cal State, Northridge with a management degree in Radio-Television-Film. His professional media endeavors have encompassed magazines, Internet, radio, TV, film, records, teletext and books. Goldfine resides in the Charlotte, N.C., area with his wife, son and three cats.
Contact Scott Goldfine: sgoldfine@ehpub.com
View More by Scott Goldfine
Best of the Best, Features, Installer of the Year, Protex Central, SAMMY Awards




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