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Best of the Best: Protex Central Is Righteous to the Core

Learn more about how Papillion, Neb.-based Protex Central became a finalist for SSI's 2012 Installer of the Year.

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For nearly a half-century, Papillion, Neb.-based Protex has served as a trusted provider of just about every imaginable security and fire/life-safety solution to commercial and industrial clients throughout the Midwest. The firm’s manufacturer-trained, -licensed and -certified technicians are well versed in the inspection, maintenance and repair of all types of security and fire systems, and they’re on call 24/7 for prompt dispatch. Customers enjoy the peace of mind knowing their people and property are protected around the clock and backed by Protex’s prime directive — To strengthen our business by protecting yours

Protex Central President/Chief Energy Officer Shawn Mullen offers an example of its customer service going above and beyond: “A large agricultural chemical manufacturer required an emergency service call after-hours. Once the technician arrived, it was determined the necessary repair parts where in another warehouse. The tech drove overnight to that location to retrieve the part, returned to the manufacturer and completed the repairs in time to maintain the production schedule.”<p>The firm has helped protect people and property since 1966 by striving to exceed customers’ expectations to deliver a broad range of custom-tailored products and services.</p>

Protex’s solutions approach revolves around specific vertical markets to provide clients with brand-agnostic, customized end products. One of the most unique aspects of Protex is the 10-member Central Change Coalition it has put in place to ensure core strategic, value and future goals are achieved. Furthermore, the company’s training commitment includes constructing a Global Training Facility in 2011. Finally, the firm is extremely active in charitable initiatives, involved in several security industry organizations, and is a frequent contributor to trade publications.

Article Topics
Business Management · Best of the Best · Features · Installer of the Year · Protex Central · SAMMY Awards · All Topics

About the Author
Scott Goldfine
Scott joined SECURITY SALES & INTEGRATION in October 1998 and has distinguished himself by producing award-winning, exemplary work. His editorial achievements have included blockbuster articles featuring major industry executives, such as Tyco Electronic Products Group Managing Director Gerry Head; Protection One President/CEO Richard Ginsburg; former Brink’s Home Security President/CEO Peter Michel; GE Interlogix President/CEO Ken Boyda; Bosch Security Systems President/CEO Peter Ribinski; and former SecurityLink President/CEO Jim Covert. Scott, who is an NTS Certified alarm technician, has become a respected and in-demand speaker at security industry events, including presentations at the Central Station Alarm Association (CSAA) Annual Meeting; California Alarm Association (CAA) Summer and Winter Conferences; PSA Security Network Conference; International Security Conference and Exhibition (ISC); and Security Industry Association (SIA) Forum. Scott often acts as an ambassador to mainstream media and is a participant in several industry associations. His previous experience as a cable-TV technician/installer and running his own audio company -- along with a lifelong fascination with electronics and computers -- prepared Scott well for his current position. Since graduating in 1986 with honors from California State University, Northridge with a degree in Radio-Television- Film, his professional endeavors have encompassed magazines, radio, TV, film, records, teletext, books, the Internet and more. In 2005, Scott captured the prestigious Western Publisher Maggie Award for Best Interview/Profile Trade for "9/11 Hero Tells Tale of Loses, Lessons," his October 2004 interview with former FDNY Commander Richard Picciotto, the last man to escape the Ground Zero destruction alive.
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Best of the Best, Features, Installer of the Year, Protex Central, SAMMY Awards