More by Kevin Lehan
Kevin Lehan · September 18, 2014 ·
Implementing video verification can help a security dealer increase subscriber base value because the technology usually delivers faster police response.
Kevin Lehan · August 28, 2014 ·
Think about how existing clients can create new RMR.
Kevin Lehan · October 31, 2013 ·
Why it is vital to educate the homeowner about contract terms.
Kevin Lehan · July 31, 2013 ·
A trifecta of recurring revenue opportunities.
Kevin Lehan · April 30, 2013 ·
Have your central station provide automatic system status reports to AHJs.
Kevin Lehan · January 31, 2013 ·
Steps you can take to prepare for the 2G sunset.
Kevin Lehan · November 01, 2012 ·
Underscoring the benefits of video intrusion alarms.
Kevin Lehan · July 31, 2012 ·
Explaining the importance of errors and omission insurance.
Kevin Lehan · May 15, 2012 ·
Adding A/V systems to your portfolio can help fend off new competitors.
Kevin Lehan · February 14, 2012 ·
Marketing communication with your alarm system customers should not only happen during the presale stage, but throughout your professional relationship. Continuous communication with your customers will help lengthen your affiliation and often result in additional sales opportunities after customers…
Kevin Lehan · November 10, 2011 ·
Like many disagreements, the rift between the alarm industry and Illinois municipalities that entered into the alarm-monitoring business was a result of a lack of communication.
Kevin Lehan · August 16, 2011 ·
Commonly, alarm dealers want to build a base of accounts to derive recurring monthly revenue (RMR) that will fund their operations; but, ultimately, those accounts provide a large asset that can be "cashed out" as needed or at retirement. To maximize the value of the accounts, there are two key tactics…
Kevin Lehan · May 22, 2011 ·
Prospective alarm account buyers — especially those with their own central stations — are smart investors who examine the smallest details, and so should alarm dealers if they want to maximize the value of their subscriber accounts.
Kevin Lehan · February 15, 2011 ·
All central station alarm monitors should be trained comprehensively and subject to background checks that include a run of fingerprints through the National Crime Information Center (NCIC).
Kevin Lehan · June 30, 2010 ·
The alarm industry, and ultimately our customers, will greatly benefit from more teamwork among all installing security contractors. That’s because many alarm dealers across the country use third-party central stations to monitor their subscribers’ accounts.