More by Mark Matlock
Mark Matlock · October 13, 2015 ·
Pomoting a team culture vs. a tyrannical culture is key to running any successful business. If employees are raving fans of the business, customers will be more likely to rave about the business as well.
Mark Matlock · June 19, 2015 ·
Learn why your security systems integration firm can’t afford NOT to invest in customer relationship management (CRM).
Mark Matlock · December 10, 2014 ·
Regardless of how much a company may trust its employees, all alarm companies should take proper steps to protect their data and their proprietary way of doing business.
Mark Matlock · December 04, 2014 ·
Here are some ways security alarm companies can keep their existing accounts, which ultimately helps grow value, equity and profits.
Mark Matlock · November 13, 2014 ·
Most alarm dealers hire and fire employees on a routine basis. Terminated employees leave their company with some knowledge of confidential data and business practices of their former employer.
Mark Matlock · September 29, 2014 ·
Traditional security alarm dealers need to reinvent themselves and adapt to the changes in the market before suffering losses to equity.
Mark Matlock · December 01, 2013 ·
The thought of raising monitoring fees make you cringe? Here's why it shouldn't.
Mark Matlock · September 03, 2013 ·
Are you up to speed about the potential regulatory to-do surrounding remote thermostats?
Mark Matlock · June 03, 2013 ·
Simple steps for transitioning alarm accounts, pain free.
Mark Matlock · March 06, 2013 ·
Video monitoring services are ready for take-off in a big way.
Mark Matlock · September 03, 2012 ·
Do you own the phone number programmed into the alarm dialers? You should.
Mark Matlock · June 14, 2012 ·
In the latest "Monitoring Matters" column, Mark Matlock explains why dealers need to get onboard with upselling as their sales strategy.
Mark Matlock · March 13, 2012 ·
In this article, United Central Control Inc. (UCC) Senior Vice President Mark Matlock addresses concerns surrounding IP transmitters.
Mark Matlock · September 27, 2011 ·
As plain old telephone service (POTS) continues to fade into obsolescence, alarm dealers are increasingly choosing to send alarm signals via IP-based communications.
Mark Matlock · June 26, 2011 ·
Given our propensity for smartphones and interactive technology, the more savvy alarm dealers are gearing their offerings toward this trend. More than ever manufacturers and third-party vendors are really coming up to speed with mostly IP-based, interactive security systems and devices.