Compliments to the Chefs
The capabilities the system provided to Valastro once it was up and running has enhanced and enriched his operations beyond his imagination. The demonstrative entertainer is quite enthusiastic about the power an IP-based platform brings.
“We love that the application that controls the units is network-based so we can have a user/client relationship created to control access for each user. And they can be grouped by department so we can determine the level of control needed by each group,” he says. “The mobile app was huge because our directors are constantly traveling and needed to monitor the feeds from where they were. The other big benefit is picture capture and video export. Being able to crop extended lengths of video and create a separate video file, compress it and send it out over E-mail has been extremely helpful.”
Thankfully, as of this writing, there have been no major criminal or other dangerous or undesirable events at the warehouse. However, Fernandez recalls an incident that nevertheless demonstrates the solution’s value.
“We were in Buddy’s office going over some details about the functionality of the system when he turned to Leo [Minervini] and said, ‘Who are those guys taking pictures of the cakes with their cell phones?’ It turned out to be only a couple of fans who just strolled through the back door and walked in like it was nothing. They quickly handled the situation and asked them to leave. The system had only been up a day or so.”
Valastro is also keen on the system’s ease of use. Besides he himself being able to easily operate it, often watching camera views from his office, the team Valastro has monitoring the system was also able to hit the ground running.
Valastro sums up his experience with this project thusly: “The great part was the personal factor involved. The integrator was here throughout the process. My top priorities are being met, so I’m happy. I feel my business is secure even when I’m not there. I think that’s attractive to any business owner. I’ve got everything I need. I’m the eye in the sky!”
Editor-in-Chief Scott Goldfine has spent more than 13 years with SECURITY SALES & INTEGRATION. He can be reached at (704) 663-7125.
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