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Central Piedmont Community College’s Security Is Center of Attention

Long known for the magnitude of its academics and enrollment, North Carolina’s Central Piedmont Community College now lays claim to an equally remarkable security solution. Learn how the nation’s fourth-largest such school is creating a safer environment by centralizing control of video surveillance, access control and more across seven campuses.



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As the nation’s fourth-largest community college, CPCC offers more than 200 degree, diploma and certification programs to 75,000+ students on seven Charlotte-area campuses.Dealing With a Door Dilemma

CPCC’s first objective was to obtain nearly keyless control of exterior doors on all buildings on all campuses (infrequently used doors were passed over with plans to add them in future phases). Areas where core building functions are managed, such as IT, mechanical and electrical, were also to be secured, with ID badges carried by security, facilities and IT staff.

Security 101 broke ground on the project in July 2011 and would achieve substantial completion by January 2012. Facing the challenges of installation while campus operations remained ongoing and also having to ensure connectivity among campus locations as far as 30 miles apart, the carefully coordinated job involved four full-time wirepullers running cable just ahead of the installers, building by building. Since the cabling process was faster than installing security devices, two crews consistently worked behind the wirepullers.

“We absolutely had scheduling issues,” says Alexander. “You can’t go drill on a door that’s right next to a classroom, or may need to go through that classroom, to get where you’re going from a cabling standpoint. We had to check in and check out keys, and also let security know where we were each day. With guys on ladders we always had safety issues. And being in an urban environment, we had to be careful where we left our equipment.”

Scheduling and logistics were not the only issues that had to be contended with during the CPCC job. The biggest nuisance was getting a wide range of door types and hardware as well as misaligned doors to accommodate electronic access control. This largely unforeseen predicament not only led to delays for the integrator but also increased costs for the end user.

“We found that a campus as old and large as ours has some physical features to the doors and buildings that cause issues,” says Dugan. “For example, doors didn’t shut correctly or they were spaced in a way that didn’t allow the electronics to work. There were delays and it was one of those things an IT shop wouldn’t anticipate. We had to work with our facilities department to get these doors repaired.”

It also came as an unwelcome surprise to discover how the campus’ varied door types — including single, double and sliding doors — required pursuing multiple vendors to repair or replace parts so as to meet electronic specifications. In some cases, older parts had to be tracked down. If not for the expertise of Security 101, whose services include locking door hardware installation that’s often relegated to locksmiths, progress might have come to a standstill.

“Aaron has a crew of guys who are very good with doors and very good with door repairs,” says Dugan “He was able to help us out, get us to the right terminology so we could speak to facilities about what we needed. So it worked out.”

Solution Based on Centralized Control

To date, CPCC’s access control system includes AMAG Technology’s Symmetry Enterprise V7 security management system (SMS), 225 Symmetry network single door controllers, a combination of 225 Symmetry and HID Global proximity access control card readers, ASSA ABLOY 9600 electric rim strikes, and Security Door Controls (SDC) electric latch retraction kits.

“The AMAG software and hardware provided the best solution in two ways,” says Alexander. “The software allowed CPCC to put all their technology solutions — video, access control, burglar alarm and intercom — out to one platform that was very easy for the security officers to use, and extremely intuitive. From a hardware standpoint, installation was easy because we used the EN-1DBC edge devices. By running a simple Cat-5 cable to each door, and then running our cables down to the door, our installation times were improved.”

The surveillance system is paced by ipConfigure video management system (VMS) and approximately 500 Axis Communications IP cameras (standard and megapixel); while other systems include DMP XR500N intrusion alarm panels and Sentrol (UTC) door contacts, Lynx IP duress alarms, and a variety of emergency call stations.CPCC’s robust network has been designed to be able to handle advanced security system functions including access control and video surveillance.

“We started getting our feet wet in security with video surveillance,” says Dugan. “One of the things that brought a smile to my face after reviewing all the video management systems out there was ipConfigure’s approach. They were very IT enterprise centric, with a simple interface that was easy to manage and could scale in multiple ways.”

Both the VMS and SMS supported the architectural design imperative for a solution that was both centralized and distributed. CPCC’s strategy was to first ramp up storage capacity at the centrally based main campus. Expansion would then occur by distributing the system with a backend server at every site to manage the bandwidth locally, and truncate security and surveillance so only necessary data would come back to the main site. The use of edge devices was another key piece of the puzzle.

“One of the great things I’ve enjoyed about CPCC is we’ve used all edge device access control readers,” says Alexander. “We don’t have a central panel; we have a panel at every door. They’re all powered over Ethernet at the door. With edge devices if one controller goes down you can still get in at one of the other doors. That design element, one single point of failure, is a big plus especially from an IT standpoint.”

Integration of all the security systems is fed into the SMS’ Web-based interface and populates it with live and recorded video when an alarm sounds. So if a door is forced or held open at a certain time, video automatically pops up instead of security personnel having to watch monitors 24/7 and hope that they catch an incident.

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Article Topics
Video Surveillance · Access Control · Systems Integration · Vertical Markets · Education · Features · All Topics

About the Author
Scott Goldfine
Scott Goldfine is Editor-in-Chief and Associate Publisher of Security Sales & Integration, directing all editorial aspects of the magazine brand in print, electronically, online and in person. The voluminous, innovative and award-winning body of work he has distinguished himself with since joining the publication in 1998 includes groundbreaking research, landmark features, leadership roundtables, high profile case studies, and many industry exclusives. Well versed in the technical and business aspects of electronic security (video surveillance, access control, systems integration, intrusion detection, fire/life safety), Goldfine is a nationally known figure in demand as an industry presenter and subject matter expert to mainstream media. He is responsible for developing many unique products and programs, including the SSI Industry Hall of Fame, Control Panel (industry’s first E-mail newsletter), Police Dispatch Quality (PDQ), Marketing Marvel, Installers of the Year, Integrated Installation of the Year, Security Industry Census, Systems Integration Study, Installation Business Report, Operations & Opportunities Report, Commercial End-User Study and Security’s Fantastic Fleets. Recognized for his relationship building, integrity and lead-by-example ethic, Goldfine is a solutions-oriented team player who advises and collaborates with industry dealer/integrator, consultant, distributor, central station and manufacturer icons, luminaries and executive business leaders on a daily basis. He is also actively involved in several security events and organizations, including the Electronic Security Association (ESA), Security Industry Association (SIA), Security Industry Alarm Coalition (SIAC), False Alarm Reduction Association (FARA), PSA-Tec, SAMMY Awards, International Security Conference and Exhibition (ISC), Electronic Security Technology Summit (ESTS), Mission 500, Electronic Security Expo (ESX), ASIS Int’l, Honeywell CONNECT and other supplier conventions. Goldfine also serves on several boards, including the CSAA Marketing and Communications Committee and PSA Cybersecurity Advisory Council. A certified alarm technician, former cable-TV tech, audio company entrepreneur, and lifelong electronics and computers enthusiast, Goldfine graduated with honors from Cal State, Northridge with a management degree in Radio-Television-Film. His professional media endeavors have encompassed magazines, Internet, radio, TV, film, records, teletext and books. Goldfine resides in the Charlotte, N.C., area with his wife, son and three cats.
Contact Scott Goldfine: sgoldfine@ehpub.com
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