Diebold Inc. has launched Diebold Fire Detection Solutions and Services, a service delivering fire detection hardware, software, monitoring and services to facilities nationwide.
The new offering will enable Diebold to deliver integrated fire and burglar protection to end users in a variety of markets. The integration of these services can result in increased operational efficiencies, greater consistency, reduced monitoring costs and even savings on insurance premiums for customers.
“Our customer base has been encouraging us to introduce these solutions and services,” says Bradley J. Stephenson, vice president, security solutions, Diebold. “They want to engage one partner for both burglary and fire, and they want that partner to be Diebold. We believe fire is a critical element of a holistic approach to security. And now we can bring that element to our customers.”
The cornerstone of Diebold’s Fire Detection Solutions and Services is its award-winning monitoring services. State-of-the-art equipment and highly trained specialists deliver advanced monitoring and response technology. Diebold’s Monitoring Centers are Five-Diamond certified by the Central Station Alarm Association (CSAA), as well as UL and UL-C certified by Underwriters Laboratories.
Diebold made a significant investment in training, certification and processes to bring fire solutions and services to market. Service and sales associates participated in training programs as required by the National Institute for Certification in Engineering Technologies (NICET). Diebold also developed training modules in concert with the Automatic Fire Alarm Association, Inc. (AFAA), an industry organization focused on improving the quality, reliability and value of fire and life-safety systems.
“If you protect a building from being robbed, but you don’t protect it from being burned down, you’re missing a big piece,” says Stephenson. “We’re leveraging our more than 150 years in the security business, along with our experience integrating large, complex fire systems, to ensure our customers aren’t missing this critical component in the protection of their customers, employees and facilities.”