What about ideas on how to increase RMR with residential networked systems such as home automation and entertainment? One suggestion is to look at companies that can provide monitoring of these devices and networks such as ihjii (ihiji.com). This company provides a service for the monitoring of networks, entertainment, HVAC and lighting systems. It’s a support service that can be resold by security dealers.
Bob Dolph has served in various technical management and advisory positions in the security industry for 30+ years. To share tips and installation questions, E-mail Bob at firstname.lastname@example.org. Check out his Tech Shack blog at www.securitysales.com/blog.
Tech Talk Tool Tip
This month I have selected a third-party service that has gained popularity among dealers for providing customers with enhanced interactive remote services. The provider company is Vienna, Va.-based Alarm.com whose wireless platform enables consumers to monitor just about everything that happens in their homes or businesses.
The firm’s popular emPower system allows users to remotely lock doors, set a thermostat and adjust lighting schedules through their smartphones. Users can also get alarm / status, real-time E-mail, and text message notifications. More than 2,000 security dealers are licensed to offer the Alarm.com solution.
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