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2009 Systems Integrator Study: Light at the End of the Economic Tunnel

Even with the current business hardships, 68 percent of integrators kept revenue stable or, in many cases, grew it by more than 5 percent in 2008, according to SSI’s annual Systems Integrator Study.

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Numbers are often what you make of them. And in these recessional times when most business news is as encouraging as the Pittsburgh Pirates’ pennant hopes, it may be more productive to dig beneath the surface to mine data for hidden gems. While reporting only good news would be irresponsible and an injustice to company owners and operators, SSI’s fifth annual Systems Integrator Study manages to pluck several diamonds out of the rough.

For example, the majority of integrators experienced increased business in 2008 and anticipate only a slight downturn for 2009; video surveillance continues to be in high demand, particularly IP-related products, systems and services; more companies are now offering intrusion systems; public sector projects such as those involving hospitals, schools and universities are hot; and employees of integration firms averaged 7-percent higher wages in 2008. Plus most respondents report a high level of job satisfaction.

Nearly 300 leading security system integration companies participated in the in-depth electronically administered survey, which consisted of more than 60 questions and was conducted by Bobit Business Media Research. In a first, SSI partnered with PSA Security Network, the largest organization of security integrators, to solicit respondents. To qualify, operators had to identify their business model as one primarily based on system design, installation and service sales as opposed to recurring monitoring revenue.

The 2009 edition of the Systems Integrator Study takes into account the critical agents of change reshaping today’s integration business with the introduction of several new questions specifically focusing on areas such as the economy and IP video. This original research continues to serve as the leading barometer of the state of the industry and an indispensable strategic resource for forward-thinking integrators.

Click here to view SSI’s fifth annual Systems Integrator Study.


Article Topics
Video Surveillance · Features · PSA Security Network · Research · Systems Integrator Study · All Topics

About the Author
Scott Goldfine
Scott Goldfine is Editor-in-Chief and Associate Publisher of Security Sales & Integration, directing all editorial aspects of the magazine brand in print, electronically, online and in person. The voluminous, innovative and award-winning body of work he has distinguished himself with since joining the publication in 1998 includes groundbreaking research, landmark features, leadership roundtables, high profile case studies, and many industry exclusives. Well versed in the technical and business aspects of electronic security (video surveillance, access control, systems integration, intrusion detection, fire/life safety), Goldfine is a nationally known figure in demand as an industry presenter and subject matter expert to mainstream media. He is responsible for developing many unique products and programs, including the SSI Industry Hall of Fame, Control Panel (industry’s first E-mail newsletter), Police Dispatch Quality (PDQ), Marketing Marvel, Installers of the Year, Integrated Installation of the Year, Security Industry Census, Systems Integration Study, Installation Business Report, Operations & Opportunities Report, Commercial End-User Study and Security’s Fantastic Fleets. Recognized for his relationship building, integrity and lead-by-example ethic, Goldfine is a solutions-oriented team player who advises and collaborates with industry dealer/integrator, consultant, distributor, central station and manufacturer icons, luminaries and executive business leaders on a daily basis. He is also actively involved in several security events and organizations, including the Electronic Security Association (ESA), Security Industry Association (SIA), Security Industry Alarm Coalition (SIAC), False Alarm Reduction Association (FARA), PSA-Tec, SAMMY Awards, International Security Conference and Exhibition (ISC), Electronic Security Technology Summit (ESTS), Mission 500, Electronic Security Expo (ESX), ASIS Int’l, Honeywell CONNECT and other supplier conventions. Goldfine also serves on several boards, including the CSAA Marketing and Communications Committee and PSA Cybersecurity Advisory Council. A certified alarm technician, former cable-TV tech, audio company entrepreneur, and lifelong electronics and computers enthusiast, Goldfine graduated with honors from Cal State, Northridge with a management degree in Radio-Television-Film. His professional media endeavors have encompassed magazines, Internet, radio, TV, film, records, teletext and books. Goldfine resides in the Charlotte, N.C., area with his wife, son and three cats.
Contact Scott Goldfine: [email protected]
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Features, PSA Security Network, Research, Systems Integrator Study

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