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Keeping Trouble Out of Shoppers’ Paradise

Massive Mall of America fortifies its security by converting its outdated video surveillance system into an advanced IP-based solution.



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Klapak points to meticulous planning, error-free execution and well articulated communication as the key factors in making the MOA project — as well as others VTI conducts — such a success.

“We coordinated with the facility for the power and cooling of the head-end rooms, IT for the network requirements and programming, and security to assist in the installation and deployment of the system,” he says. “It went so smoothly because we had our engineers work a plan prior to setting foot on the property and our project managers made sure everyone was on the same page prior to starting.”

While Buegler is delighted with the features and performance of MOA’s new system, she has already begun putting together her wish list for enhanced capabilities.

“I would like to see the ability to simultaneously control all pan, tilt, zoom, focus and iris control functions through the software/mouse interface,” she says. “Currently, only CCTV joysticks provide this functionality; when using the mouse only one feature can be manipulated at a time, and the software does not support advanced mouse features like additional buttons, scroll wheels, etc.”

Her other wants include chronological advance/reverse of cameras using a single button/control as opposed to inputting camera numbers, and real-time terminal recording of what an operator is viewing rather than needing to string together a series of cameras in the reviewing/exporting process.

For now, the end user is enjoying the extensive benefits the system provides and the advantages it gives security personnel to more effectively perform their duties. And it appears MOA will consider VTI Security its preferred integrator for some time to come.

“VTI is always at the top of our list when considering vendors,” says Buegler. “Employees at VTI have consistently been helpful and knowledgeable. Many times they have gone out of their way to meet the extensive demands of a department as critical as MOA Security Department.”

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Article Topics
Video Surveillance · Vertical Markets · Axis Communications · Commercial Market · Cover Story · IP-based · Mall of America · Retail Market · All Topics

About the Author
Scott Goldfine
Scott joined SECURITY SALES & INTEGRATION in October 1998 and has distinguished himself by producing award-winning, exemplary work. His editorial achievements have included blockbuster articles featuring major industry executives, such as Tyco Electronic Products Group Managing Director Gerry Head; Protection One President/CEO Richard Ginsburg; former Brink’s Home Security President/CEO Peter Michel; GE Interlogix President/CEO Ken Boyda; Bosch Security Systems President/CEO Peter Ribinski; and former SecurityLink President/CEO Jim Covert. Scott, who is an NTS Certified alarm technician, has become a respected and in-demand speaker at security industry events, including presentations at the Central Station Alarm Association (CSAA) Annual Meeting; California Alarm Association (CAA) Summer and Winter Conferences; PSA Security Network Conference; International Security Conference and Exhibition (ISC); and Security Industry Association (SIA) Forum. Scott often acts as an ambassador to mainstream media and is a participant in several industry associations. His previous experience as a cable-TV technician/installer and running his own audio company -- along with a lifelong fascination with electronics and computers -- prepared Scott well for his current position. Since graduating in 1986 with honors from California State University, Northridge with a degree in Radio-Television- Film, his professional endeavors have encompassed magazines, radio, TV, film, records, teletext, books, the Internet and more. In 2005, Scott captured the prestigious Western Publisher Maggie Award for Best Interview/Profile Trade for "9/11 Hero Tells Tale of Loses, Lessons," his October 2004 interview with former FDNY Commander Richard Picciotto, the last man to escape the Ground Zero destruction alive.
Contact Scott Goldfine: sgoldfine@ehpub.com
View More by Scott Goldfine
Axis Communications, Commercial Market, Cover Story, IP-based, Mall of America, Retail Market, Videotronix Inc. VTI


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