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Keeping Trouble Out of Shoppers’ Paradise

Massive Mall of America fortifies its security by converting its outdated video surveillance system into an advanced IP-based solution.

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Klapak points to meticulous planning, error-free execution and well articulated communication as the key factors in making the MOA project — as well as others VTI conducts — such a success.

“We coordinated with the facility for the power and cooling of the head-end rooms, IT for the network requirements and programming, and security to assist in the installation and deployment of the system,” he says. “It went so smoothly because we had our engineers work a plan prior to setting foot on the property and our project managers made sure everyone was on the same page prior to starting.”

While Buegler is delighted with the features and performance of MOA’s new system, she has already begun putting together her wish list for enhanced capabilities.

“I would like to see the ability to simultaneously control all pan, tilt, zoom, focus and iris control functions through the software/mouse interface,” she says. “Currently, only CCTV joysticks provide this functionality; when using the mouse only one feature can be manipulated at a time, and the software does not support advanced mouse features like additional buttons, scroll wheels, etc.”

Her other wants include chronological advance/reverse of cameras using a single button/control as opposed to inputting camera numbers, and real-time terminal recording of what an operator is viewing rather than needing to string together a series of cameras in the reviewing/exporting process.

For now, the end user is enjoying the extensive benefits the system provides and the advantages it gives security personnel to more effectively perform their duties. And it appears MOA will consider VTI Security its preferred integrator for some time to come.

“VTI is always at the top of our list when considering vendors,” says Buegler. “Employees at VTI have consistently been helpful and knowledgeable. Many times they have gone out of their way to meet the extensive demands of a department as critical as MOA Security Department.”

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Article Topics
Video Surveillance · Vertical Markets · Axis Communications · Commercial Market · Cover Story · IP-based · Mall of America · Retail · All Topics

About the Author
Scott Goldfine
Scott Goldfine is Editor-in-Chief and Associate Publisher of Security Sales & Integration, directing all editorial aspects of the magazine brand in print, electronically, online and in person. The voluminous, innovative and award-winning body of work he has distinguished himself with since joining the publication in 1998 includes groundbreaking research, landmark features, leadership roundtables, high profile case studies, and many industry exclusives. Well versed in the technical and business aspects of electronic security (video surveillance, access control, systems integration, intrusion detection, fire/life safety), Goldfine is a nationally known figure in demand as an industry presenter and subject matter expert to mainstream media. He is responsible for developing many unique products and programs, including the SSI Industry Hall of Fame, Control Panel (industry’s first E-mail newsletter), Police Dispatch Quality (PDQ), Marketing Marvel, Installers of the Year, Integrated Installation of the Year, Security Industry Census, Systems Integration Study, Installation Business Report, Operations & Opportunities Report, Commercial End-User Study and Security’s Fantastic Fleets. Recognized for his relationship building, integrity and lead-by-example ethic, Goldfine is a solutions-oriented team player who advises and collaborates with industry dealer/integrator, consultant, distributor, central station and manufacturer icons, luminaries and executive business leaders on a daily basis. He is also actively involved in several security events and organizations, including the Electronic Security Association (ESA), Security Industry Association (SIA), Security Industry Alarm Coalition (SIAC), False Alarm Reduction Association (FARA), PSA-Tec, SAMMY Awards, International Security Conference and Exhibition (ISC), Electronic Security Technology Summit (ESTS), Mission 500, Electronic Security Expo (ESX), ASIS Int’l, Honeywell CONNECT and other supplier conventions. Goldfine also serves on several boards, including the CSAA Marketing and Communications Committee and PSA Cybersecurity Advisory Council. A certified alarm technician, former cable-TV tech, audio company entrepreneur, and lifelong electronics and computers enthusiast, Goldfine graduated with honors from Cal State, Northridge with a management degree in Radio-Television-Film. His professional media endeavors have encompassed magazines, Internet, radio, TV, film, records, teletext and books. Goldfine resides in the Charlotte, N.C., area with his wife, son and three cats.
Contact Scott Goldfine: [email protected]
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Axis Communications, Commercial Market, Cover Story, IP-based, Mall of America, Retail, Videotronix Inc. VTI

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