Perhaps the only thing more important to Conseco Fieldhouse’s management than first-class entertainment and profitability is ensuring the safety and security of its many performers, fans, visitors and staff. Hence a keen interest in keeping the venue’s security systems up to date with the latest advancements and capabilities.
“We need to always look into managing event security and building operations more efficiently and more effectively. We need to be able to monitor hidden areas in the building and know who is coming and going,” says Ball. “We needed to upgrade our existing systems that could not interface with each other while getting more capability with our current security staff.”
Combining its own funds with additional dollars from the Department of Homeland Security (DHS), Conseco Fieldhouse issued a request for proposal (RFP). Stanley CSS, which already had its foot in the door thanks to the arena having been built with Stanley mechanical locks, won the client over by serving in a consultative capacity. Stanley recommended more cost-effective options with better functionality than would have been realized through the original RFP.
“The customer sought to utilize their past investments in security and technology, while integrating new advanced technology and design applications to maximize the overall security for the organization,” says Stanley CSS Executive Security Consultant Richard Phillips, who adds that the project demanded competencies beyond the grasp of most competitors.
FAST BREAK TIMELINE MET
No stranger to equipping sporting venues, particularly north of the border, Stanley CSS’ customers include The Bell Centre, The Hershey Centre, the Montreal Canadiens practice facility, and other municipal rinks and centers. (For more on Stanley CSS’ business, see the July 2009 issue of SSI where the company was named Installer of the Year.)
“One of the most significant challenges of dealing with a sports and entertainment venue is working around the constant flux of events being hosted at the location,” Baruzzini says. “Each event requires different access control and video setups, whether it’s an NBA game, concert, ice skating, etc.”
Stanley CSS broke ground on the Conseco Fieldhouse project in July 2009, finishing on budget (at nearly $300,000) and on schedule 90 days later. The integrator brought in application engineers and solution consultants to work with the customer on design, work-flow and project expectations.
Being that the project was in response to a DHS audit, compliancy, which required collaborating with Conseco Fieldhouse’s IT manager to tweak and finalize the configuration, was as central to the scope of work as was meeting the end user’s other specific needs.
To ensure the project was properly managed and progressed smoothly, Stanley held daily meetings onsite. The work-flow included meetings for design consultation review, implementation, scope and schedule review, project walkthroughs, and ongoing benchmarks and deliverables.
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