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Stanley Brings Arena Project in on Time and Budget

In a project demanding immense skill, Stanley Convergent Security Solutions (CSS) blends a multitude of old and new systems into a thoroughly integrated solution controllable from a single command point. The company marshals the full measure of its considerable resources to exceed the expectations of Indiana’s Conseco Fieldhouse, subsequently winning SSI’s 2010 Integrated Installation of the Year Award.

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Conseco Fieldhouse personnel have been monitoring the system in-house since it went online last October.

“Once the system was in, Stanley provided administrator, operator and super-user training sessions to meet our specific team needs,” says Ball. “They were very thorough with the training as they were careful to cover all of the operator documentation, help files and day-to-day functions.”

Stanley CSS maintains the system through an annual preventative maintenance agreement supported by the firm’s 24-hour customer service center. In addition, integrated solution engineers are available either onsite or remotely to address technical issues as needed.

In practically no time at all, the system lived up to its billing and demonstrated its value. A week after the project was completed the facility’s security staff used the surveillance system to help apprehend an intruder breaking into the gift shop to steal jerseys.

“We are pleased with the system. It is advanced enough that I believe it will be another six months before we are really able to see many of the benefits. Our guards are able to see so much more now,” says Ball.

Adding to the client’s delight is the way Stanley CSS has served as a truly consultative partner, delivering a customized solution with cost savings derived from superior system optimization. Conseco Fieldhouse was also able to eliminate expensive maintenance contracts it had on the older video systems and technology with the previous security provider.

“The flexibility and open architecture of this system not only meet our needs today, but also those of tomorrow,” adds Ball. “We know this will further enhance our ability to provide a safe and secure venue. We look forward to our continued partnership with Stanley, assured they will be there with the solutions to meet our complete security system needs.”

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About the Author
Scott Goldfine
Scott joined SECURITY SALES & INTEGRATION in October 1998 and has distinguished himself by producing award-winning, exemplary work. His editorial achievements have included blockbuster articles featuring major industry executives, such as Tyco Electronic Products Group Managing Director Gerry Head; Protection One President/CEO Richard Ginsburg; former Brink’s Home Security President/CEO Peter Michel; GE Interlogix President/CEO Ken Boyda; Bosch Security Systems President/CEO Peter Ribinski; and former SecurityLink President/CEO Jim Covert. Scott, who is an NTS Certified alarm technician, has become a respected and in-demand speaker at security industry events, including presentations at the Central Station Alarm Association (CSAA) Annual Meeting; California Alarm Association (CAA) Summer and Winter Conferences; PSA Security Network Conference; International Security Conference and Exhibition (ISC); and Security Industry Association (SIA) Forum. Scott often acts as an ambassador to mainstream media and is a participant in several industry associations. His previous experience as a cable-TV technician/installer and running his own audio company -- along with a lifelong fascination with electronics and computers -- prepared Scott well for his current position. Since graduating in 1986 with honors from California State University, Northridge with a degree in Radio-Television- Film, his professional endeavors have encompassed magazines, radio, TV, film, records, teletext, books, the Internet and more. In 2005, Scott captured the prestigious Western Publisher Maggie Award for Best Interview/Profile Trade for "9/11 Hero Tells Tale of Loses, Lessons," his October 2004 interview with former FDNY Commander Richard Picciotto, the last man to escape the Ground Zero destruction alive.
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