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Stanley Brings Arena Project in on Time and Budget

In a project demanding immense skill, Stanley Convergent Security Solutions (CSS) blends a multitude of old and new systems into a thoroughly integrated solution controllable from a single command point. The company marshals the full measure of its considerable resources to exceed the expectations of Indiana’s Conseco Fieldhouse, subsequently winning SSI’s 2010 Integrated Installation of the Year Award.

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Conseco Fieldhouse personnel have been monitoring the system in-house since it went online last October.

“Once the system was in, Stanley provided administrator, operator and super-user training sessions to meet our specific team needs,” says Ball. “They were very thorough with the training as they were careful to cover all of the operator documentation, help files and day-to-day functions.”

Stanley CSS maintains the system through an annual preventative maintenance agreement supported by the firm’s 24-hour customer service center. In addition, integrated solution engineers are available either onsite or remotely to address technical issues as needed.

In practically no time at all, the system lived up to its billing and demonstrated its value. A week after the project was completed the facility’s security staff used the surveillance system to help apprehend an intruder breaking into the gift shop to steal jerseys.

“We are pleased with the system. It is advanced enough that I believe it will be another six months before we are really able to see many of the benefits. Our guards are able to see so much more now,” says Ball.

Adding to the client’s delight is the way Stanley CSS has served as a truly consultative partner, delivering a customized solution with cost savings derived from superior system optimization. Conseco Fieldhouse was also able to eliminate expensive maintenance contracts it had on the older video systems and technology with the previous security provider.

“The flexibility and open architecture of this system not only meet our needs today, but also those of tomorrow,” adds Ball. “We know this will further enhance our ability to provide a safe and secure venue. We look forward to our continued partnership with Stanley, assured they will be there with the solutions to meet our complete security system needs.”

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Article Topics
Business Management · Cover Story · MarketingPromotions · SAMMY Awards · Security Integrators · All Topics

About the Author
Scott Goldfine
Scott Goldfine is Editor-in-Chief and Associate Publisher of Security Sales & Integration, directing all editorial aspects of the magazine brand in print, electronically, online and in person. The voluminous, innovative and award-winning body of work he has distinguished himself with since joining the publication in 1998 includes groundbreaking research, landmark features, leadership roundtables, high profile case studies, and many industry exclusives. Well versed in the technical and business aspects of electronic security (video surveillance, access control, systems integration, intrusion detection, fire/life safety), Goldfine is a nationally known figure in demand as an industry presenter and subject matter expert to mainstream media. He is responsible for developing many unique products and programs, including the SSI Industry Hall of Fame, Control Panel (industry’s first E-mail newsletter), Police Dispatch Quality (PDQ), Marketing Marvel, Installers of the Year, Integrated Installation of the Year, Security Industry Census, Systems Integration Study, Installation Business Report, Operations & Opportunities Report, Commercial End-User Study and Security’s Fantastic Fleets. Recognized for his relationship building, integrity and lead-by-example ethic, Goldfine is a solutions-oriented team player who advises and collaborates with industry dealer/integrator, consultant, distributor, central station and manufacturer icons, luminaries and executive business leaders on a daily basis. He is also actively involved in several security events and organizations, including the Electronic Security Association (ESA), Security Industry Association (SIA), Security Industry Alarm Coalition (SIAC), False Alarm Reduction Association (FARA), PSA-Tec, SAMMY Awards, International Security Conference and Exhibition (ISC), Electronic Security Technology Summit (ESTS), Mission 500, Electronic Security Expo (ESX), ASIS Int’l, Honeywell CONNECT and other supplier conventions. Goldfine also serves on several boards, including the CSAA Marketing and Communications Committee and PSA Cybersecurity Advisory Council. A certified alarm technician, former cable-TV tech, audio company entrepreneur, and lifelong electronics and computers enthusiast, Goldfine graduated with honors from Cal State, Northridge with a management degree in Radio-Television-Film. His professional media endeavors have encompassed magazines, Internet, radio, TV, film, records, teletext and books. Goldfine resides in the Charlotte, N.C., area with his wife, son and three cats.
Contact Scott Goldfine: [email protected]
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Cover Story, MarketingPromotions, SAMMY Awards, Security Integrators

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