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Rebranded TycoIS Set to Make Mark in Commercial Sector

As a division within one of three publicly traded companies spawned from a recent reorganization, Tyco Integrated Security is forging ahead without the storied ADT moniker to establish its new name as North America’s commercial market leader. However, as an exclusive interview with TycoIS President Mark VanDover reveals, there is much more to it than that.

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Let’s move into acquisitions a bit. TycoIS picked up Carter Brothers late last year. How is the integration progressing and what was the appeal there?

VanDover: We’ve been dealing with Carter Brothers for many years, having partnered with them in different areas at times, whether for project management and/or installation services. It was a natural fit for us to look at acquiring them and folding them into our existing operation. So there are a lot of synergies in doing that. The overall integration, we’re almost done with it. We’ve probably got another month or two before we will consider it fully integrated. We have been moving them onto our platforms, moving them onto our systems, making sure the technicians that have come across have the right skillsets we want for our new overall customer base.

What is TycoIS’ overall approach to M&A? Do you expect to be aggressive or conservative?

VanDover: One of the philosophies of the separation is to make sure we’re very focused in our marketplaces. That allows us greater capability to look for good acquisitions out there. We’re going to continue to look for opportunities, continuing to look in the integration space, the higher-end technology space. We’ll continue certainly in the product side of Tyco. They’re going to continue to look for new and better applications in the market space. We’re not going to be ridiculous, but we’re going to be continuing to look at acquisitions as we go forward.

Are you on the lookout for strategic partnerships? In your mind, what makes for a good partnership?

VanDover: We look for good partners to deal with and it is absolutely key to success. You can’t be everything to everybody, so we’re trying to focus on our core capabilities and where there are customers that have needs outside of our core, but want to pull that together, making sure we have the right partners with that. An area we’re looking for great partners in is convergence of IT and security systems, making sure we’re partnered with great IT providers. Also with cloud-based video solutions, making sure we’re partnered with great storage providers. You have to make sure you pick a great partner and that it’s a two-way success for both.

How concerned are you about the competition? What comes to mind when you hear names like Diebold or Siemens?

VanDover: My perspective is to lay out a strategy for our business and to continue to focus and execute on that strategy. Having said that, it would be foolish not to pay attention to your competition. Many of them have great leaders that have been in the industry and have been around. Some of them have different strategies and different focuses from our business. I’m pretty confident in TycoIS’ ability. We’re a great business. We have a great leadership team, great employees and I think we’ve got a great strategy for success in the future.

We always look for opportunities, and I think our strategy will yield and take advantage of some of those opportunities. Some of the competition is very focused on the here-and-now, and the sale today, and not necessarily the longer term. They may win the battle of the sale today, but longer term they’re not going to be positioned to build that customer relationship going forward. We’re focused on successful and deep, robust customer relationships. That’s going to be the test of time.

How important is it for TycoIS to be a good corporate citizen to the security industry and communities?

VanDover: It’s very important. In many of the trade groups or industry relationships out there, you will find a TycoIS or Tyco individual leading and/or in a significant role. We believe we’ve got a lot to contribute and that our resources are better positioned to help lead the industry forward.

On the community side, we have 200 locations in North America. When you boil it all down, it’s people. People are very engaged in their local communities, and we support that, whether it’s through the United Way or Habitat for Humanity. There are many different programs out there that the local areas support and we as a company try to support that. We do gift matching and things like that for different areas. When we looked at the Hurricane Sandy effort, we were right up there with helping and providing contributions to get people through some of the tough times they faced, and still are facing. That’s a big part of who we are as a company. 

Editor-in-Chief Scott Goldfine has spent more than 14 years with SECURITY SALES & INTEGRATION. He can be reached at (704) 663-7125.

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Article Topics
Business Management · ADT · Executive Interviews · Features · Mark VanDover · Scott Goldfine · Tyco Integrated Security · All Topics

About the Author
Scott Goldfine
Scott Goldfine is Editor-in-Chief and Associate Publisher of Security Sales & Integration, directing all editorial aspects of the magazine brand in print, electronically, online and in person. The voluminous, innovative and award-winning body of work he has distinguished himself with since joining the publication in 1998 includes groundbreaking research, landmark features, leadership roundtables, high profile case studies, and many industry exclusives. Well versed in the technical and business aspects of electronic security (video surveillance, access control, systems integration, intrusion detection, fire/life safety), Goldfine is a nationally known figure in demand as an industry presenter and subject matter expert to mainstream media. He is responsible for developing many unique products and programs, including the SSI Industry Hall of Fame, Control Panel (industry’s first E-mail newsletter), Police Dispatch Quality (PDQ), Marketing Marvel, Installers of the Year, Integrated Installation of the Year, Security Industry Census, Systems Integration Study, Installation Business Report, Operations & Opportunities Report, Commercial End-User Study and Security’s Fantastic Fleets. Recognized for his relationship building, integrity and lead-by-example ethic, Goldfine is a solutions-oriented team player who advises and collaborates with industry dealer/integrator, consultant, distributor, central station and manufacturer icons, luminaries and executive business leaders on a daily basis. He is also actively involved in several security events and organizations, including the Electronic Security Association (ESA), Security Industry Association (SIA), Security Industry Alarm Coalition (SIAC), False Alarm Reduction Association (FARA), PSA-Tec, SAMMY Awards, International Security Conference and Exhibition (ISC), Electronic Security Technology Summit (ESTS), Mission 500, Electronic Security Expo (ESX), ASIS Int’l, Honeywell CONNECT and other supplier conventions. Goldfine also serves on several boards, including the CSAA Marketing and Communications Committee and PSA Cybersecurity Advisory Council. A certified alarm technician, former cable-TV tech, audio company entrepreneur, and lifelong electronics and computers enthusiast, Goldfine graduated with honors from Cal State, Northridge with a management degree in Radio-Television-Film. His professional media endeavors have encompassed magazines, Internet, radio, TV, film, records, teletext and books. Goldfine resides in the Charlotte, N.C., area with his wife, son and three cats.
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ADT, Executive Interviews, Features, Mark VanDover, Scott Goldfine, Tyco Integrated Security

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