SSI logo

RFI Security Renews CSAA Certification

RFI Communications & Security Systems of San Jose, Calif., has renewed its Central Station Alarm Association (CSAA) Five Diamond Certification...




RFI Communications & Security Systems of San Jose, Calif., has renewed its Central Station Alarm Association (CSAA) Five Diamond Certification. The designation indicates that all of the company’s central station operators have achieved proficiency and certification by passing the CSAA Central Station On-Line Operator Training Course.

The courses cover virtually all phases of central station communications with customers, law enforcement, fire and emergency services communication centers. In order to achieve the “Five Diamond Certification,” each operator must have not only passed the course, but demonstrated:

  • proficiency in alarm verification, which helps reduce false alarms;
  • proficiency in communication with the Public Service Answering Points, such as the Emergency 911 centers;
  • knowledge of electronic communications equipment, including radio;
  • an understanding of the codes and standards of such organizations as Underwriters Laboratories (UL), Factory Mutual (FM), the National Fire Protection Association (NFPA) and others; and
  • proficiency in the area of emergency preparedness under a wide scenario of possibilities.

RFI is a diversified systems integrator that has been designing, installing, servicing and monitoring, technology-driven security and fire/life safety solutions for more than 30 years.


Article Topics
Video Surveillance · Access Control · Fire/Life Safety · Intrusion · Systems Integration · Vertical Markets · News · Central Stations · CSAA · Five Diamond Certification · Industry News · All Topics

Security Is Our Business, Too

For professionals who recommend, buy and install all types of electronic security equipment, a free subscription to Security Sales & Integration is like having a consultant on call. You’ll find an ideal balance of technology and business coverage, with installation tips and techniques for products and updates on how to add sales to your bottom line.
A free subscription to the #1 resource for the residential and commercial security industry will prove to be invaluable. Subscribe today!

Central Stations, CSAA, Five Diamond Certification, Industry News


Commenting is not available in this channel entry.


LATEST SECURITY RESOURCES


View all security resources & downloads

EDITOR'S CHOICE