Best of Security Speaking: Attrition Busters President Bob Harris Offers Tips to Improve Bu
Welcome back to SECURITY SALES & INTEGRATION's "Security Speaking" podcast! Here, Bob Harris, owner and president of Attrition Busters, shares his wisdom on how alarm companies can be successful through adding value and building relationships.
Welcome to SECURITY SALES & INTEGRATION‘s “Security Speaking” podcast!
This weekly podcast features the industry’s leading business owners, operators, managers and subject matter experts discussing the trends, challenges, technologies and more affecting today’s electronic security professional.
In the latest edition, Editor-in-Chief Scott Goldfine talks with Bob Harris, owner and president of Attrition Busters, which provides motivational seminars, consulting services and workshops aimed at improving customer relations and employee morale. Harris formerly worked for Culver City, Calif.-based Pacific Alarm, where he was in charge of customer retention.
Listen as Harris discusses three most common mistakes company management makes in security that undermines the potential of their business; how those issues can be addressed, lessons the security industry could learn from other fields; how telecoms will affect alarm companies and more.