PHOENIX — The city of Phoenix saved more than $2.8 million in 2011 by reducing the number of false alarm dispatches responded to by local police, according to the Security Industry Alarm Coalition (SIAC).
Last year, nearly 85% of Phoenix alarm users did not have any false alarms. SIAC credits the municipality’s false alarm prevention program, which educates alarm users on how to reduce unwanted alarms, for the decrease in false dispatches. Established in 2010, the program includes an alarm school for residents, which is held in cooperation with the Arizona Alarm Association (AzAA).
Additionally, police examine sites with multiple false alarms and provide alarm owners with false alarm prevention techniques. Officers also assist with other community-based policing measures to make the alarm systems more effective.
“Our citizens and local alarm industry want to do their part to reduce false alarms with a focus on education for problem systems and users,” says Becky Buckhannon of the Phoenix Code Enforcement Unit.
The success of Phoenix’s false alarm prevention program has prompted SIAC to create similar platforms in other cities.
“SIAC, as well as state alarm associations, are committed to working with law enforcement agencies at no charge to develop programs similar to the one in Phoenix,” SIAC Executive Director Stan Martin says. “These programs are self-funding, can be administered by third parties and are proven to substantially decrease alarm dispatches in communities throughout the United States and Canada.”