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SSI’s 2013 Industry Forecast: IMS’ Niall Jenkins

The January edition of SECURITY SALES & INTEGRATION includes our annual industry forecast as a cornerstone of our special 2013 Industry Forecast Issue. For the piece, I interviewed 20 of the industry’s most knowledgeable market analysts, business experts, systems integrators, manufacturer representatives and trade association directors. Some of their perspectives can be found in the magazine article, with the balance of their assessments appearing in separate Under Surveillance blog posts.



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The January edition of SECURITY SALES & INTEGRATION includes our annual industry forecast as a cornerstone of our special 2013 Industry Forecast Issue. For the piece, I interviewed 20 of the industry’s most knowledgeable market analysts, business experts, systems integrators, manufacturer representatives and trade association directors. Some of their perspectives can be found in the magazine article, with the balance of their assessments appearing in separate Under Surveillance blog posts.

Featured in this installment: Niall Jenkins, Research Manager Video Surveillance and Security Services, IMS Research.

What do you expect will be the biggest changes, challenges and/or opportunities as they relate to security technology, markets and business for suppliers, integrators and monitoring providers?

Niall Jenkins: In 2013, technology transition will continue to present an opportunity for growth in the physical security industry. Megapixel network video cameras will continue to gain market share and new innovations in image quality, wireless networking, and intelligent video will drive new opportunity for the video surveillance industry. In the physical access control industry, emerging product developments, such as ecosystems, offer an interesting challenge to the traditional concept of access control. IMS Research has defined ecosystem as an environment in which access control is integrated and used in additional to applications other than security. Examples of this include building management, human resources, intrusion and workforce management.For physical security equipment distributors and systems integrators, the increase in competition from the IT industry will be a key challenge for the years ahead.

Additionally, as IT managers have more influence on the physical security decision, IT concepts such as SaaS [Software as a Service] are likely to become more common. This trend has already been seen in both the video surveillance and physical access control markets. Finally, the remote monitoring service market has been more resilient than most to the pressures of the economic downturn, primarily due to its recurring monthly revenue model. However, customer retention has declined as companies go bust and unemployment rises. In the U.S., remote video monitoring services and home automation services have bucked the trend and look to deliver increased revenue per account for alarm receiving centers, a key metric in growing revenues in this market of over 33 million accounts.

Scott Goldfine


Article Topics
Vertical Markets · General Industry · Installation and Service · Interviews · Management · Physical-IT Security Convergence · Blogs · Business · Management · operations · Security Industry · Under Surveillance · All Topics

About the Author
Scott Goldfine
Scott joined SECURITY SALES & INTEGRATION in October 1998 and has distinguished himself by producing award-winning, exemplary work. His editorial achievements have included blockbuster articles featuring major industry executives, such as Tyco Electronic Products Group Managing Director Gerry Head; Protection One President/CEO Richard Ginsburg; former Brink’s Home Security President/CEO Peter Michel; GE Interlogix President/CEO Ken Boyda; Bosch Security Systems President/CEO Peter Ribinski; and former SecurityLink President/CEO Jim Covert. Scott, who is an NTS Certified alarm technician, has become a respected and in-demand speaker at security industry events, including presentations at the Central Station Alarm Association (CSAA) Annual Meeting; California Alarm Association (CAA) Summer and Winter Conferences; PSA Security Network Conference; International Security Conference and Exhibition (ISC); and Security Industry Association (SIA) Forum. Scott often acts as an ambassador to mainstream media and is a participant in several industry associations. His previous experience as a cable-TV technician/installer and running his own audio company -- along with a lifelong fascination with electronics and computers -- prepared Scott well for his current position. Since graduating in 1986 with honors from California State University, Northridge with a degree in Radio-Television- Film, his professional endeavors have encompassed magazines, radio, TV, film, records, teletext, books, the Internet and more. In 2005, Scott captured the prestigious Western Publisher Maggie Award for Best Interview/Profile Trade for "9/11 Hero Tells Tale of Loses, Lessons," his October 2004 interview with former FDNY Commander Richard Picciotto, the last man to escape the Ground Zero destruction alive.
Contact Scott Goldfine: sgoldfine@ehpub.com
View More by Scott Goldfine
Business, Management, operations, Security Industry, Under Surveillance


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