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SSI’s 2013 Industry Forecast: IMS’ Niall Jenkins

The January edition of SECURITY SALES & INTEGRATION includes our annual industry forecast as a cornerstone of our special 2013 Industry Forecast Issue. For the piece, I interviewed 20 of the industry’s most knowledgeable market analysts, business experts, systems integrators, manufacturer representatives…



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The January edition of SECURITY SALES & INTEGRATION includes our annual industry forecast as a cornerstone of our special 2013 Industry Forecast Issue. For the piece, I interviewed 20 of the industry’s most knowledgeable market analysts, business experts, systems integrators, manufacturer representatives and trade association directors. Some of their perspectives can be found in the magazine article, with the balance of their assessments appearing in separate Under Surveillance blog posts.

Featured in this installment: Niall Jenkins, Research Manager Video Surveillance and Security Services, IMS Research.

What do you expect will be the biggest changes, challenges and/or opportunities as they relate to security technology, markets and business for suppliers, integrators and monitoring providers?

Niall Jenkins: In 2013, technology transition will continue to present an opportunity for growth in the physical security industry. Megapixel network video cameras will continue to gain market share and new innovations in image quality, wireless networking, and intelligent video will drive new opportunity for the video surveillance industry. In the physical access control industry, emerging product developments, such as ecosystems, offer an interesting challenge to the traditional concept of access control. IMS Research has defined ecosystem as an environment in which access control is integrated and used in additional to applications other than security. Examples of this include building management, human resources, intrusion and workforce management.For physical security equipment distributors and systems integrators, the increase in competition from the IT industry will be a key challenge for the years ahead.

Additionally, as IT managers have more influence on the physical security decision, IT concepts such as SaaS [Software as a Service] are likely to become more common. This trend has already been seen in both the video surveillance and physical access control markets. Finally, the remote monitoring service market has been more resilient than most to the pressures of the economic downturn, primarily due to its recurring monthly revenue model. However, customer retention has declined as companies go bust and unemployment rises. In the U.S., remote video monitoring services and home automation services have bucked the trend and look to deliver increased revenue per account for alarm receiving centers, a key metric in growing revenues in this market of over 33 million accounts.

Scott Goldfine


Article Topics
Vertical Markets · General Industry · Installation and Service · Interviews · Management · Physical-IT Security Convergence · Blogs · Business · Management · operations · Security Industry · Under Surveillance · All Topics

About the Author
Scott Goldfine
Scott Goldfine is Editor-in-Chief and Associate Publisher of Security Sales & Integration. Well-versed in the technical and business aspects of electronic security (video surveillance, access control, systems integration, intrusion detection, fire/life safety), Goldfine is nationally recognized as an industry expert and speaker. Goldfine is involved in several security events and organizations, including the Electronic Security Association (ESA), Security Industry Association (SIA), Security Industry Alarm Coalition (SIAC), False Alarm Reduction Association (FARA), ASIS Int'l and more. Goldfine also serves on several boards, including the SIA Marketing Committee, CSAA Marketing and Communications Committee, PSA Cybersecurity Advisory Council and Robolliance. He is a certified alarm technician, former cable-TV tech, audio company entrepreneur, and lifelong electronics and computers enthusiast. Goldfine joined Security Sales & Integration in 1998.
Contact Scott Goldfine: [email protected]
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Business, Management, operations, Security Industry, Under Surveillance


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