SSI logo

Surveillance System Shows Customer Wrong Home

A resident of St. John’s, Newfoundland, Canada, who purchased a home video surveillance system from Vivint earlier this year, has received video clips that show the inside of someone else’s home.




ST. JOHN’S, Newfoundland, Canada — A resident here, who purchased a home video surveillance system from Vivint earlier this year, has received video clips that show the inside of someone else’s home.

Mayo Vrba’s surveillance system has cameras that activate when movement trips a sensor. A video file is then sent to an account and he can view the content online. In September, he saw images of a man running around in his underwear; two months later, he received images of a woman in her home, CBC News reports.

After receiving the clips, Vrba has expressed that he no longer trusts the security service.

Vivint issued a statement explaining that this is the first time an incident like this has been reported. The company is currently investigating the case.

 

Article Topics
Vertical Markets · News · Industry News · Remotve Video Monitoring · Residential · Vivint · All Topics

Security Is Our Business, Too

For professionals who recommend, buy and install all types of electronic security equipment, a free subscription to Security Sales & Integration is like having a consultant on call. You’ll find an ideal balance of technology and business coverage, with installation tips and techniques for products and updates on how to add sales to your bottom line.
A free subscription to the #1 resource for the residential and commercial security industry will prove to be invaluable. Subscribe today!

Industry News, Remotve Video Monitoring, Residential, Vivint


Commenting is not available in this channel entry.


EDITOR'S CHOICE