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Survey Shows Why Some Security Providers Are Worse Off Today

Why are some electronic security firms faring worse than they did three years ago? Bonus material from SSI's annual Operations & Opportunities Report (OOR) reveals the answers.

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August’s Bright Ideas Issue of SSI includes the annual Operations & Opportunities Report (OOR). This original research identifies the most promising security technologies, service offerings and vertical markets, as well as the best ways to reduce costs and boost profits, among other data. My Between Us Pros column in that issue went deeper inside the OOR numbers to look at specific reasons why 72% of the respondents said their companies are better off financially today than they were three years ago. Below are some of the responses offered for the flipside of that, why some are worse off.

Why is your company worse off financially today than it was three years ago?

  • Slow economy with fewer opportunities 
  • More staff and less revenue right now 
  • Insurance costs 
  • Increased costs overall 
  • Employee performance is down 
  • Regulations 
  • More cheap competition 
  • Slow paying clients, cutting prices to secure work, higher expenses 
  • We are a small firm in early growth stage 
  • Economy holding back investment and commitment to projects 
  • Backlog has disappeared 
  • Top-heavy without the talent or skill 
  • IT does not know customer service, but goes toward bottom-line profit
  • Slumping sales 
  • Margins are flat 
  • Fewer contracts 
  • Failure to adopt and integrate new technology in the marketplace until after many competitors have already made their name in the area 
  • Liver transplant recovery 
  • The poor economy has hurt us, although it has every sign of getting better for security solutions 
  • Cost of goods 
  • Company that purchased us did a poor job, but it is now coming back under my control 
  • Change order cost overruns on previous projects causing cutbacks to be made to balance and recover, making it difficult to staff for next projects and inability to take on more work quickly when available 
  • Customers want the lowest cost even if it is not code compliant or in their best interest

Scott Goldfine

Article Topics
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About the Author
Scott Goldfine
Scott joined SECURITY SALES & INTEGRATION in October 1998 and has distinguished himself by producing award-winning, exemplary work. His editorial achievements have included blockbuster articles featuring major industry executives, such as Tyco Electronic Products Group Managing Director Gerry Head; Protection One President/CEO Richard Ginsburg; former Brink’s Home Security President/CEO Peter Michel; GE Interlogix President/CEO Ken Boyda; Bosch Security Systems President/CEO Peter Ribinski; and former SecurityLink President/CEO Jim Covert. Scott, who is an NTS Certified alarm technician, has become a respected and in-demand speaker at security industry events, including presentations at the Central Station Alarm Association (CSAA) Annual Meeting; California Alarm Association (CAA) Summer and Winter Conferences; PSA Security Network Conference; International Security Conference and Exhibition (ISC); and Security Industry Association (SIA) Forum. Scott often acts as an ambassador to mainstream media and is a participant in several industry associations. His previous experience as a cable-TV technician/installer and running his own audio company -- along with a lifelong fascination with electronics and computers -- prepared Scott well for his current position. Since graduating in 1986 with honors from California State University, Northridge with a degree in Radio-Television- Film, his professional endeavors have encompassed magazines, radio, TV, film, records, teletext, books, the Internet and more. In 2005, Scott captured the prestigious Western Publisher Maggie Award for Best Interview/Profile Trade for "9/11 Hero Tells Tale of Loses, Lessons," his October 2004 interview with former FDNY Commander Richard Picciotto, the last man to escape the Ground Zero destruction alive.
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