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Survey Shows Why Some Security Providers Are Worse Off Today

Why are some electronic security firms faring worse than they did three years ago? Bonus material from SSI's annual Operations & Opportunities Report (OOR) reveals the answers.



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August’s Bright Ideas Issue of SSI includes the annual Operations & Opportunities Report (OOR). This original research identifies the most promising security technologies, service offerings and vertical markets, as well as the best ways to reduce costs and boost profits, among other data. My Between Us Pros column in that issue went deeper inside the OOR numbers to look at specific reasons why 72% of the respondents said their companies are better off financially today than they were three years ago. Below are some of the responses offered for the flipside of that, why some are worse off.

Why is your company worse off financially today than it was three years ago?

  • Slow economy with fewer opportunities 
  • More staff and less revenue right now 
  • Insurance costs 
  • Increased costs overall 
  • Employee performance is down 
  • Regulations 
  • More cheap competition 
  • Slow paying clients, cutting prices to secure work, higher expenses 
  • We are a small firm in early growth stage 
  • Economy holding back investment and commitment to projects 
  • Backlog has disappeared 
  • Top-heavy without the talent or skill 
  • IT does not know customer service, but goes toward bottom-line profit
  • Slumping sales 
  • Margins are flat 
  • Fewer contracts 
  • Failure to adopt and integrate new technology in the marketplace until after many competitors have already made their name in the area 
  • Liver transplant recovery 
  • The poor economy has hurt us, although it has every sign of getting better for security solutions 
  • Cost of goods 
  • Company that purchased us did a poor job, but it is now coming back under my control 
  • Change order cost overruns on previous projects causing cutbacks to be made to balance and recover, making it difficult to staff for next projects and inability to take on more work quickly when available 
  • Customers want the lowest cost even if it is not code compliant or in their best interest

Scott Goldfine


Article Topics
Vertical Markets · General Industry · Installation and Service · Management · Physical-IT Security Convergence · Blogs · Business · Installation · Management · operations · Sales · Under Surveillance · All Topics

About the Author
Scott Goldfine
Scott Goldfine is Editor-in-Chief and Associate Publisher of Security Sales & Integration. Well-versed in the technical and business aspects of electronic security (video surveillance, access control, systems integration, intrusion detection, fire/life safety), Goldfine is nationally recognized as an industry expert and speaker. Goldfine is involved in several security events and organizations, including the Electronic Security Association (ESA), Security Industry Association (SIA), Security Industry Alarm Coalition (SIAC), False Alarm Reduction Association (FARA), ASIS Int'l and more. Goldfine also serves on several boards, including the SIA Marketing Committee, CSAA Marketing and Communications Committee, PSA Cybersecurity Advisory Council and Robolliance. He is a certified alarm technician, former cable-TV tech, audio company entrepreneur, and lifelong electronics and computers enthusiast. Goldfine joined Security Sales & Integration in 1998.
Contact Scott Goldfine: [email protected]
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Business, Installation, Management, operations, Sales, Under Surveillance


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