Vendor Views: Digital Watchdog
Attendees at this year’s ISC West in Las Vegas listen in to a demonstration of Digital Watchdog’s video surveillance technologies. Based in Tampa, Fla., DW’s product lines include analog and IP video surveillance cameras, advanced pan/tilt/zoom (p/t/z) models, DVRs and NVRs, and more.
Business Basics
Company Name: Digital Watchdog
Year Founded: 1987
Headquarters Location: Tampa, Fla.
Other Location: Cerritos, Calif.
Customer Contact Information:
Digital-Watchdog.com
5436 W. Crenshaw St.
Tampa, Fla., 33634
Phone: (866) 446-3595
Fax: (813) 888-9262
E-mail: [email protected]
Number of Employees: 54
CEO: HK Lee
President: Wade Thomas
Strategy and Positioning
Digital Watchdog (DW) is a provider of security and video surveillance solutions that prides itself on delivering reliable customer support and lowest total cost of deployment to the analog and IP megapixel surveillance markets, according to company president Wade Thomas.
Headquartered in Tampa, Fla., with manufacturing facilities in Seoul, Korea, and assembly in the United States, DW has a highly refined production process to offer substantial savings to security dealers and integrators that require quality products on a “just-in-time” basis. In-house production and quality control allow the complete production of devices, including multiterabyte recorders, advanced video imaging, preprogrammed network devices and more.
“In addition to our proven product offerings, we have taken service and technology solutions to the next level with a substantial investment in additional skilled industry professionals, online service capabilities, network and application support,” Thomas says. “As a further commitment to our customers, we now have shipping facilities on both coasts of the U.S. — California and Florida — as well as additional service capabilities in our Latin American and Canadian markets.”
The company has a stated commitment to provide support for its partners in all areas of their business from technology, project application, software support and industry education. To that end, it offers programs such as training and product Webinars, DW University certification training, field inspection and project development.
“DW offers our commitment to distributors, installers and end users alike with superior customer service, vast industry knowledge and unmatched product reliability,” Thomas says.
Technologies and Markets
Sectors Served: Video surveillance
Product Lines: Analog and IP video surveillance cameras; advanced pan/tilt/zoom (p/t/z) cameras; license plate recognition (LPR) cameras; DVRs and NVRs; encoders; video management systems (VMS).
Marquee Offerings: DW Spectrum IPVMS (combines analog and IP on a single platform); MEGApix Series IP megapixel cameras; 960H Series advanced analog camera and recorder line.
Vertical Market Emphasis: Government; law enforcement; education; retail; financial institutions; multisite corporate settings.
Product Availability: Wholesale distribution
Reseller Value-Adds: Free demo availability; monthly discounts via distributor.
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About the Author
Rodney Bosch, Senior Editor
Although Bosch’s name is quite familiar to those in the security industry, his previous experience has been in daily newspaper journalism. Prior to joining SECURITY SALES & INTEGRATION in 2006, he spent 15 years with the Los Angeles Times, where he performed a wide assortment of editorial responsibilities, including feature and metro department assignments as well as content producing for latimes.com. Bosch is a graduate of California State University, Fresno with a degree in Mass Communication & Journalism. In 2007, he successfully completed the National Burglar and Fire Alarm Association’s National Training School coursework to become a Certified Level I Alarm Technician.
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