PROVO, Utah — Vivint has earned the Confirmit ACE (achievement in customer excellence) Award for outstanding achievement in customer service.
This is the second time that Vivint has earned the accolade, which recognizes businesses for their excellence in customer engagement, drive in business performance, increase of revenue, reduced costs and promoted culture change at the company.
Strong customer service also helped customers to vote Vivint as the top security and home automation company in The Daily Herald‘s Best of Utah Valley listing.
“An integral part of Vivint’s success is our commitment to customer service,” says Steve Dixon, vice president of customer experience and operations at Vivint. “We strive for every employee to have a customer-focused mentality, no matter their position. It is an honor to receive these awards, and we look forward to providing years of quality service for our customers.”