Alarm.com Academy to Present ‘PowerUp’ Training Conference for Service Providers

Billed as an intensive two-day event, participants will receive hands-on, customized training for installation, operations, sales and marketing, and customer support.

TYSONS, Va. — Alarm.com will present an in-depth training event for its service provider partners Nov. 14-16 in Dallas.

Titled “PowerUp Conference,” the training program aims to provide participants with technical and operational skills, as well as sales expertise in the smart home and business security fields. Created by the Alarm.com Academy training program, PowerUp offers a customizable schedule of specialized, hands-on sessions and industry insights.

“PowerUp is a comprehensive, immersive learning environment designed to ensure that our service provider partners come out of the conference with actionable skills and knowledge to improve their business,” says Katie Refano, Alarm.com’s director of training. “With more than 25 sessions to choose from, as well as presentations from Alarm.com executives and product updates from hardware partners, attendees will be able to tailor a learning experience to their exact company role and business needs.”

The event is the latest addition to the Alarm.com Academy, which offers in-person and online training for service providers. Said to be continually refreshed and expanded to keep service providers ahead of the latest innovations and market trends, the program offers end-to-end training across all areas of a service provider’s business, helping Alarm.com’s partners to become experts in selling, installing and supporting Alarm.com products and services.

The program — part of Alarm.com’s wider Growth and Productivity Services platform — has been recognized with a 2016 Most Valuable Product (MVP) Award by Security Sales & Integration for the business value it provides.

Here’s how Alarm.com describes the PowerUp training sessions:

  • Installation — Technicians can learn how to get every installation right the first time and avoid future truck rolls with Alarm.com’s mobile tools, while earning Continuing Education Units that keep their qualifications up-to-date.
  • Operations — Managers can learn how to get hands-on with system integrations, business intelligence reporting and account set-up tools.
  • Sales & Marketing — Sales personnel will learn to use Alarm.com’s end-to-end suite of resources to increase close rates, grow RMR, and maximize lifetime customer value.
  • Customer Support — Join advanced workshops in remote troubleshooting led by Alarm.com’s C.O.R.E. support experts.

Alarm.com service providers can register to attend PowerUp here. For more information, contact [email protected].

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