Security Blog - Central Station Corner

Traditionally, the security industry looks to central stations as resource for attracting revenue. For the most part, if not for the central station monitoring centers, companies could not build the recurring monthly revenue (RMR) bases that they do.

As security professionals, we strive to provide the best possible electronic security solutions for our clients that will meet their unique lifestyles or logistics of their business. This element should always remain to be our focus as we survey a potential or existing customer’s premise.

I realize that some traditional security professionals turn a deaf ear when they hear term "cloud-based monitoring." I'd like to believe this is true because they don't have a full understanding on the great advantages and redundancy that a cloud-based structure can offer.

Although I have written about articles that were similar to this, I felt it was important to write again in a greater detail. I'm speaking of the security companies that have taken a very aggressive approach to residential alarm system sales.

In a time when every penny counts, why is it that many owners fail to stay on top of maintaining the highest value possible for their companies?

Subscriber attrition is the dealer's and central station's kryptonite. Attrition is a real problem when times are good and sales are growing, it's even a greater challenge when times are rough and sales are shrinking ...

How about that news of last week regarding the sale of Connect America, a provider of personal emergency response systems (PERS), to Rockbridge Growth Equity? Considering the economic climate and the lack of consistent M&A activity in the PERS channel, this is ...

Although the following famous saying is sometimes over used, it is most appropriate for the start of this blog ...

Although I have touched on the following subject before in my “Monitoring Matters” column, a recent experience has compelled me to bring it up again in this blog. Simply stated, it is essential to your customers well being and ...

I guess if I am going write a blog that holds dealers' feet to the fire, it should come at a time when I'm not at the helm of a central station ...