Security Blog

HS Technology Group graces the cover of October's issue of SECURITY SALES & INTEGRATION as winner of this year's Police Dispatch Quality (PDQ) Award. Inside, HST President Stuart Forchheimer and others discuss the company's approach to reducing false alarms and other management tactics. Below, Forchheimer offers additional insights into how HST developed its successful program, as well as what the PDQ Award and false alarm reduction means for the industry at large.

Traditionally, the security industry looks to central stations as resource for attracting revenue. For the most part, if not for the central station monitoring centers, companies could not build the recurring monthly revenue (RMR) bases that they do.

In this blog, learn what False Alarm Reduction Association (FARA) board members have to say about the state of false alarm reduction.

Linear will present a free Webinar on Wednesday (Oct. 3) at 1 p.m. EDT, focusing on search engine optimization (SEO).

The October edition of SECURITY SALES & INTEGRATION, the 2012 Alarm Response Issue, features a cover story on the Police Dispatch Quality (PDQ) Award program. To whet your appetitte for it, SSI Editor-in-Chief Scott Goldfine asked two of the false alarm management and false dispatch reduction program judges to weigh in on where the industry currently stands in these efforts and why the importance of the PDQ Award.

ADT has taken rapper Flo Rida to court for failing to pay for the $58,000 security system, which includes 27 cameras, installed at his mansion.

Why is it necessary to send out two copies of the cancellation form when it’s already on the contract itself? Ken Kirschenbaum answers.

Learn how video surveillance helped police apprehend two suspects just days after a Missouri bank installed a covert ATV Height-Strip camera at its front doors.

In this blog, Ken Kirschenbaum examines whether personal emergency response (PERS) dealers are susceptible to tax liability consequences for donating medical alert equipment.

What happens if your business receives negative criticism from customers on Facebook or Twitter? Should you simply delete the message? Does it make sense to respond back? In this blog, SSI addresses how electronic security firms should handle negative feedback on social networking sites.