The January edition of SECURITY SALES & INTEGRATION includes our annual industry forecast as a cornerstone of our special 2013 Industry Forecast Issue. For the piece, I interviewed 20 of the industry’s most knowledgeable market analysts, business experts, systems integrators, manufacturer representatives and trade association directors. Some of their perspectives can be found in the magazine article, with the balance of their assessments appearing in separate Under Surveillance blog posts.
Featured in this installment: Niall Jenkins, Research Manager Video Surveillance and Security Services, IMS Research.
What do you expect will be the biggest changes, challenges and/or opportunities as they relate to security technology, markets and business for suppliers, integrators and monitoring providers?
Niall Jenkins: In 2013, technology transition will continue to present an opportunity for growth in the physical security industry. Megapixel network video cameras will continue to gain market share and new innovations in image quality, wireless networking, and intelligent video will drive new opportunity for the video surveillance industry. In the physical access control industry, emerging product developments, such as ecosystems, offer an interesting challenge to the traditional concept of access control. IMS Research has defined ecosystem as an environment in which access control is integrated and used in additional to applications other than security. Examples of this include building management, human resources, intrusion and workforce management.For physical security equipment distributors and systems integrators, the increase in competition from the IT industry will be a key challenge for the years ahead.
Additionally, as IT managers have more influence on the physical security decision, IT concepts such as SaaS [Software as a Service] are likely to become more common. This trend has already been seen in both the video surveillance and physical access control markets. Finally, the remote monitoring service market has been more resilient than most to the pressures of the economic downturn, primarily due to its recurring monthly revenue model. However, customer retention has declined as companies go bust and unemployment rises. In the U.S., remote video monitoring services and home automation services have bucked the trend and look to deliver increased revenue per account for alarm receiving centers, a key metric in growing revenues in this market of over 33 million accounts.
Other Security Blog Posts
Laying Down the Law | May 22, 2013
Guest writer Judge Ruth Kraft, and employment law expert at Kirschenbaum & Kirschenbaum, discusses why it’s important for security alarm company owners to have their employment policies translated into several languages.
Under Surveillance | May 16, 2013
SSI Associate Editor Ashley Willis speaks with Matrix Systems’ new CEO, Holly Tsourides. Tsourides discusses her plans for Matrix, shares sales and marketing tips, and offers advice for women in the security industry.
Under Surveillance | May 10, 2013
The May issue of SECURITY SALES & INTEGRATION includes an exclusive and in-depth interview with Gary Lederer, business leader of Honeywell Life Safety, Fire Solutions, Americas. In this bonus blog post from Managing Editor Rodney Bosch's lengthy discussion with Lederer, the industry veteran shares his thoughts on how installing fire systems contractors can find success in the marketplace, as well as issues surrounding false fire alarms.
Under Surveillance | May 2, 2013
SSI Managing Editor Rodney Bosch speaks exclusively to Kratos Public Safety and Security's (PSS) Jim Henry. In this interview, Henry shares personal insights about his family’s business, Henry Brothers, and the trajectory of his own career path.
Under Surveillance | April 25, 2013
SSI Editor-in-Chief Scott Goldfine shares highlights from DMP's second annual daylong Owner's Forum, hosted on April 9 at the Wynn Hotel in Las Vegas.