Welcome to SECURITY SALES & INTEGRATION's "Security Speaking" podcast!
This weekly podcast features the industry's leading business owners, operators, managers and subject matter experts discussing the trends, challenges, technologies and more affecting today's electronic security professional.
In the latest edition, Editor-in-Chief Scott Goldfine talks with Melissa Brinkman, COO of Rochester, Minn.-based Custom Alarm. She has worked with the company for more than 12 years, previously serving as customer services manager. Founded by her father, Leigh J. Johnson, in 1968, the residential and commercial security and sound systems provider employs more than 70 people with branch offices in Winona and St. Paul, Minn. It has received many awards, including this year's Police Dispatch Quality (PDQ) honors.
Listen as Brinkman shares tips to help alarm companies reduce false alarms, challenges on taking on the COO position at her company, how Custom Alarm has weathered the recession, ways to earn customer loyalty and more.
To download this podcast, right click here, Podcast featuring Melissa Brinkman, and save it to your computer.
This podcast is also available on iTunes for download.
Other Recent News
May 22, 2012
Doyle Security and Integration Systems, based here, has expanded its footprint in upstate New York with the acquisitions of Loss Prevention Experts Security & Fire Alarm Systems (LPE) and JMS Alarms.
May 21, 2012
Pennsylvania Burglar & Fire Alarm Association (PBFAA) will celebrate its 30th anniversary during its annual membership meeting, held June 6-7 at the Lancaster Host Resort in Lancaster, Pa.
May 17, 2012
According to a new report, less than 40% of North American-based security systems integrators would prefer to deal with IT distributors when purchasing their IP-based video surveillance products.
May 16, 2012
Should electronic security integration companies acquire their competitors? Can your company afford to purchase another business? PSA Security Network President and CEO Bill Bozeman discusses this hot topic in the latest Smart Business Tips video.
May 11, 2012
The Security Industry Association (SIA) has tapped New York Times best-selling author Brad Thor to serve as keynote speaker during its 2012 Government Summit, scheduled for June 19-20 in Washington.