Central Stations

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The Central Station as a Resource, Not a Crutch

April 6, 2012

How basic central station tools can help you greatly enhance customer service.

Johnson Controls Earns CSAA Five Diamond Certification

January 10, 2012

Johnson Controls Inc. (JCI) has received Central Station Alarm Association's (CSAA) Five Diamond certification for its alarm monitoring station located here.

Central Stations Have Until Jan. 31 to Join ASAP Project

December 19, 2011

As the Automated Secure Alarm Protocol (ASAP) program continues to ramp up, the Central Station Alarm Association (CSAA) is actively recruiting charter members until Jan. 31.

C.O.P.S. Monitoring to Open 4th Central Station in Early 2011

November 29, 2010

C.O.P.S. Monitoring announces its newest central station, located in Nashville, Tenn., is scheduled to come on line during the first quarter of 2011.

CSAA Welcomes New Director of Marketing and Communications

November 24, 2010

The Central Station Alarm Association (CSAA) has named Monique Silverio as director of marketing and communications ...

Sonitrol Technology Helps Stanley CSS Catch 20 Intruders in 1st 60 Hours of August

September 2, 2010

Stanley Convergent Security Solutions' (CSS) says its monitoring specialists -- using Sonitrol's audio verification technology -- informed law enforcement officials of break-ins in progress that resulted in the apprehension of 20 suspects within the first 60 hours of August ...

How to Earn More Money by Offering Environmental Detection

September 1, 2010

No matter that nearly all security dealers are aware most central stations monitor environmental and supervisory alarms, too often non-security event monitoring is offered only in response to client requests.

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CSAA Challenges Proposed FCC Licensing Rule Changes

August 17, 2010

The FCC is proposing to adopt a set of renewal requirements that will apply to almost all of the radio licenses held by alarm companies, according to the Central Station Alarm Association (CSAA) ...

Niscayah Inc. Receives CSAA Five Diamond Certification

August 12, 2010

Systems integrator Niscayah Inc., has received the Central Station Alarm Association (CSAA) Five Diamond certification.

Mace Facility Awarded CSAA Five Diamond Certification

July 29, 2010

Mace Central Station (CS), a subsidiary of Mace Security Int'l Inc., has received the Central Station Alarm Association (CSAA) Five Diamond certification.

APX Alarm Opens Second Central Monitor Station

April 29, 2010

APX Alarm Security Solutions Inc. has opened its second central monitoring station...

Checkpoint Systems’ Retail Monitoring Center Earns CSAA Five Diamond Status

April 7, 2010

Checkpoint Systems Inc. has received the Central Station Alarm Association’s (CSAA) Five Diamond Certification designation for its Retail Monitoring Center...

RFI Security Renews CSAA Certification

March 31, 2010

RFI Communications & Security Systems of San Jose, Calif., has renewed its Central Station Alarm Association (CSAA) Five Diamond Certification...

Amcest Selects Cernium's CheckVideo For Video Alarm Verificaton

March 26, 2010

Amcest, an alarm monitoring company, will begin providing Cernium Corp.'s CheckVideo intelligent video verification software to its dealer network, the company has announced.

Ackerman Security Systems Earns Five Diamond Certification

March 17, 2010

Ackerman Security Systems has received the Central Station Alarm Association (CSAA) Five Diamond certification, acknowledging 100 percent of the company’s monitoring operators...

Do You Know Your Alarm Factor?

February 1, 2010

The term “alarm factor” is often used in different circles in the alarm industry and it can have varied meanings depending on whom you ask.

Services Beyond Security

December 1, 2009

Throughout the years electronic security, and especially central station monitoring and remote services, has evolved to become much more than just about detection and protection.

In View of Verified Alarms

March 1, 2009

Keith Jentoft, president of RSI Video Technologies, a provider of remote monitoring solutions, assumes the “Hot Seat” this month to discuss issues arising from alarm verification.

Seattle Police Enforce 2-Call Alarm Verification Law

January 1, 2009

The Seattle Police Department is one of the first major police departments in the United States ...

Recurring Revenue as Recession Resistance

June 1, 2008

There was a time when it was a night watchman who sounded the alarm when a fire broke out. It was his job to patrol industrial and commercial facilities as well as city streets. Today, it’s an automatic fire alarm system that detects the fire, alerting the authorities in one of several ways.

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