Security Sales and Integration Magazine

IP Video / Surveillance

Report: IT Managers Make 60% of IP Buying Decisions

WELLINGBOROUGH, U.K.

June 18, 2009 | Comments (0) | Post a comment
A comprehensive survey of North American integrators and installers revealed that IP managers make nearly 60 percent of all purchasing decisions for IP-based physical security products.

The report, published by IMS Research, also found that more than three quarters of the companies surveyed dealt with IT managers more now than they did a year ago.

“IT managers are increasingly getting involved in making and influencing the decision to buy IP-based security products,” says Niall Jenkins, a market analyst at IMS Research. “These products often use existing networks and IT managers are working much closer with security managers to facilitate this integration.”

Titled “IP Trends in Security: A Survey of Systems Integrators and Installers – 2009 Edition,” the report states nearly 60 percent of surveyed systems installers thought that vendors do not provide adequate support for their IP-based security products and 40 percent thought vendors were not meeting their needs.

Integrators are also seeking additional training, demonstration materials, telephone and Web-based support, and better software and software developer’s kits (SDKs).


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