With the existing security and fire/life-safety systems no longer meeting the needs of its global supply chain warehouse in Fishers, Ind., Sony Digital Audio Disc Corp. (Sony DADC) brought in Stanley CSS to rectify the situation. Stanley CSS assembled a project task team to design a single, streamlined integrated solution to fulfill its clients access control, video surveillance, intrusion and fire alarm needs. Integrated solution engineers are available either onsite or remotely to address technical issues as needed.
When Sony Digital Audio Disc Corp. (Sony DADC) sought to upgrade security and life safety for its 643,000-square-foot global supply chain warehouse in Fishers, Ind., the high-tech leader selected a high-level integrator for the project. Stanley Convergent Security Solutions (CSS) was hired to provide an advanced solution that would update the facility's outdated systems and deliver a solid return on investment (ROI). The effort enabled Stanley CSS to receive a runner-up nod for SSI's 2011 Integrated Installation of the Year.
Sony DADC needed Stanley CSS to address several issues. The existing access control and video systems no longer met the needs of a large distribution center with an ever-changing floor plan. The legacy intrusion system had become obsolete, costly to service and did not accurately specify type/location of alarms. The aging fire system was likewise problematic to maintain and support. Furthermore, all the systems worked independently of each other, which did not ease the burden for onsite security personnel.
Stanley CSS assembled a project task team to design a single, streamlined integrated solution that would fulfill these needs.
Solution Delivered in 60 Days
Headquartered in Naperville, Ill., Stanley CSS is part of Stanley Black & Decker, an S&P 500 company that traces its roots back to 1843. The business' 1,975 employees serve 300,000 customers through more than 75 branches throughout North America.
"In every customer partnership, Stanley CSS identifies the challenges, understands the business impacts and delivers the 'best-fit' integrated solutions to address their short- and long-term goals," says Stanley CSS President Tony Byerly.
In June 2009, Stanley CSS conducted a comprehensive site assessment of Sony DADC's facility, people, process and technology needs, and gaps as it relates to their security and safety operations. Based on those conclusions and recommendations, Sony DADC generated a formal request for proposal (RFP) that led to Stanley CSS carrying out the installation between January-March 2010.
Systems Linked as One
Stanley CSS engaged the customer opportunity with its elite Convergence Center of Excellence. Using these industry-leading resources, the team brought in application engineers and solution consultants to work with the customer on design, workflow and project expectations.
"The decision to use best-of-class technologies was to accommodate the reuse of existing investments and infrastructure, as well as provide the ability to integrate and expand future systems," says Felix Gonzales, vice president, Stanley CSS Strategic Initiatives & Business Development. "Stanley also integrated the customer's own products such as Sony cameras and video servers into the platform."
Highlights of the $600,000 solution include: Lenel access control with XceedID proximity card readers; Genetec IP video with 72 Sony fixed, pan/tilt/zoom (p/t/z) and megapixel cameras; Bosch intrusion detection (113 alarm points); and GE fire system (230 points) with legacy Honeywell detectors. All the systems integrate into the Stanley Commander physical security information management (PSIM) platform.
"Some of the most difficult aspects of the installation were upgrading the existing security and fire protection systems without disrupting day-to-day operations," says Azizur Rahman, senior national account manager of Stanley CSS Enterprise and Custom Solutions. "Stanley CSS' project management team utilized Microsoft Project to develop a detailed timeline with resource allocation and milestones to ensure that life safety and perimeter security was maintained during the cutover period."
A Comprehensive Approach
Primary monitoring for the fire system is handled by Stanley's ProtectionNet center and reported online via the integrator's real-time eServices. The Commander platform provides secondary monitoring with user-defined workflow, event management and notification. Service calls can be placed and tracked through eServices, phone or E-mail. In addition, integrated solution engineers are available either onsite or remotely to address technical issues as needed.
Stanley CSS not only provided Sony DADC with the technical need of security integration, but a solution to help the client improve bottom-line efficiencies.
"This opportunity was created using Stanley's consultative selling approach to identify customer needs, areas of improvement and quantify strong ROI and total cost benefits," says Rahman. "This often yields a lengthy sales cycle, but ultimately generates a strong business partnership."
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