Business Tools

Offering service and maintenance agreements to your clientele not only provides new streams of recurring revenue but can also go a long way in helping stem attrition. Find out what the proper cost structure components are and how to convince customers to sign on the dotted line.

T&R Alarm brings its 39 years of experience to the forefront in providing a fully integrated, IP-based security system for the Bergen County Regional Medical Center’s Forensics unit. The $454,000 project had a 90-day completion deadline, with the first two months being bidding and conception, leaving only 30 days to complete the job while inmates were relocated.

The daily rigors of being a security contractor can be daunting enough without being preoccupied with the travails of enterprise security managers. Yet astute providers understand helping end users overcome their challenges is a key to success. A roundtable featuring six commercial customers expounds upon this assertion.

While few may think of residential business encompassing access control and video surveillance solutions, there is money to be made out there for those who do. Cashing in requires knowing what to recommend and how to sell homeowners on it.

With a new security services division and the acquisition of a respected central station, Mace Security Int’l is garnering attention for its strategic repositioning. Led by Dennis Raefield and a plum management team, a company once adrift is fighting back with a new product line and a forthcoming dealer program focused on managed services.

While security integrators and manufacturers are following the “go green” trend at a slower pace, those who have implemented eco-friendly practices have seen a worthwhile payoff. Find out how to save money while using less.

The dictionary defines "best" as being of the highest quality, excellence or standing. Great, but how is it achieved? Looking at the three companies featured in this 2009 Best of the Best issue, although they are all very distinct operations, each is centered around a universal principle: The customer comes first.

It's been pretty firmly established: The Digital Revolution is inevitable. The Convergence Wave is coming crashing down whether we like it or not. That being said, there is still much debate on the merits and benefits of old-school analog systems.

Finding a first-rate match in a dealer partner is no small notion. Prepare to consider a host of topics such as how programs vary, identifying benefits that best fit your needs, membership terms and financing.

We’ve made our list, we’ve checked it twice, and we’ve decided what qualifies as a lofty device. You’d be hard-pressed to find an installing security contractor who ...

As an Irish kid growing up in the melting pot of New Jersey, I commonly heard the popular Jewish expression, “Oy vey!” (actually from the Yiddish language). It was used to convey seemingly anything from the absolute delight in the birth of a bouncing red-cheeked newborn to a parental lament to an unexpectedly poor report card from the protégé. However, in general ...

Wilson has been in the industry for years — probably more than his age would indicate! His company monitors more than 850,000 accounts and is one of the top three largest wholesale central stations in the world. Tony is young, bright and a real pro ...

Guardian Protection Services knows a thing or two about marketing, and its display case holding a total of 15 SAMMYs proves it. The armoire is proudly showcased at the company’s corporate office in Warrendale, Pa. — just 20 miles outside of Pittsburgh — and is a good indicator that Guardian is an industry leader where marketing is ...

News Anchor Keeps Cool During Broadcast After Fire Alarm Falsely Activates
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Insurers Seek to Subsidize Video Intrusion Alarms for Policy Holders
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Protection 1 Wins Big at 17th Annual SAMMY Awards
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April 11, 2012
17th Annual SAMMY Awards
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April 10, 2012
2012 ISC West Show Highlights
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February 29, 2012
Roll Out the Red Carpet for SSI's 2012 Hall of Fame Inductees
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