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Monitoring Matters


Management and operations, and sales and marketing best practices as they apply to central stations.
Latest column posts
Regardless of how much a company may trust its employees, all alarm companies should take proper steps to protect their data and their proprietary way of doing business. Mark Matlock · December 10, 2014

Here are some ways security alarm companies can keep their existing accounts, which ultimately helps grow value, equity and profits. Mark Matlock · December 04, 2014

Learn how central stations can aid in implementing best practices to standardize installations and maximize overall account value. Kevin Lehan · November 17, 2014

Traditional security alarm dealers need to reinvent themselves and adapt to the changes in the market before suffering losses to equity. Mark Matlock · September 29, 2014

Implementing video verification can help a security dealer increase subscriber base value because the technology usually delivers faster police response. Kevin Lehan · September 18, 2014

Think about how existing clients can create new RMR. Kevin Lehan · August 28, 2014

Watching water levels to weather potential damage can help security companies increase recurring monthly revenue. Peter Giacalone · July 17, 2014

A look at how interactive services will drive growth in 2014. By Peter Giacalone · January 09, 2014

The thought of raising monitoring fees make you cringe? Here's why it shouldn't. By Mark Matlock · December 01, 2013

Why it is vital to educate the homeowner about contract terms. By Kevin Lehan · October 31, 2013

Third-party monitoring services could be your ticket to new revenues. By Peter Giacalone · September 30, 2013

Are you up to speed about the potential regulatory to-do surrounding remote thermostats? By Mark Matlock · September 03, 2013

A trifecta of recurring revenue opportunities. By Kevin Lehan · July 31, 2013

Monitoring revenue doesn't end with intrusion and life safety. By Peter Giacalone · July 01, 2013

Simple steps for transitioning alarm accounts, pain free. By Mark Matlock · June 03, 2013



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