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Monitoring Matters


Management and operations, and sales and marketing best practices as they apply to central stations.
Latest column posts
Security systems integrators need to capitalize on residential offerings in the commercial realm. Peter Giacalone · January 23, 2015

Regardless of how much a company may trust its employees, all alarm companies should take proper steps to protect their data and their proprietary way of doing business. Mark Matlock · December 10, 2014

Here are some ways security alarm companies can keep their existing accounts, which ultimately helps grow value, equity and profits. Mark Matlock · December 04, 2014

Learn how central stations can aid in implementing best practices to standardize installations and maximize overall account value. Kevin Lehan · November 17, 2014

Traditional security alarm dealers need to reinvent themselves and adapt to the changes in the market before suffering losses to equity. Mark Matlock · September 29, 2014

Implementing video verification can help a security dealer increase subscriber base value because the technology usually delivers faster police response. Kevin Lehan · September 18, 2014

Think about how existing clients can create new RMR. Kevin Lehan · August 28, 2014

Watching water levels to weather potential damage can help security companies increase recurring monthly revenue. Peter Giacalone · July 17, 2014

A look at how interactive services will drive growth in 2014. By Peter Giacalone · January 09, 2014

The thought of raising monitoring fees make you cringe? Here's why it shouldn't. By Mark Matlock · December 01, 2013

Why it is vital to educate the homeowner about contract terms. By Kevin Lehan · October 31, 2013

Third-party monitoring services could be your ticket to new revenues. By Peter Giacalone · September 30, 2013

Are you up to speed about the potential regulatory to-do surrounding remote thermostats? By Mark Matlock · September 03, 2013

A trifecta of recurring revenue opportunities. By Kevin Lehan · July 31, 2013

Monitoring revenue doesn't end with intrusion and life safety. By Peter Giacalone · July 01, 2013





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