By Ken Kirschenbaum

Displaying 1 - 20 of 51

Setting the Record Straight on Recording

May 1, 2013

Before you record that phone conversation, read this.

Buying or Selling Alarm Companies Need Not Be Complex

April 1, 2013

Tips to greatly simplify contracts for buying and selling alarm companies and accounts.

Are You Ready to Eat False Alarm Fines?

March 25, 2013

In this blog, Ken Kirschenbaum shares his thoughts on the city of Flint's (Mich.) decision to charge alarm companies for false alarms.

Who Foots the Bill for Alarm Verification Costs?

March 6, 2013

What 'signal verification' and 'weekly alarm test' mean to you.

Don’t Count on Your Central Station to Assume Liability

February 1, 2013

Think your central station will assume liability? Think again.

Why You Shouldn't Worry About AT&T's Entrance Into the Security Market

January 22, 2013

Are you worried about AT&T entering the security market? Ken Kirschenbaum offers reasons why you shouldn't be too bothered about it.

Should Alarm Companies Join the BBB?

January 15, 2013

Ken Kirschenbaum answers whether there any good legal reasons why security companies should not join their local Better Business Bureau chapters.

Guarding Against Acts of God

January 2, 2013

Ken Kirschenbaum analyzes "acts of God" provisions in standard form contracts.

Providing PERS Raises Questions About Nationwide Services

December 3, 2012

Ken Kirschenbaum answers questions about offering personal emergency response systems (PERS) nationally.

Are Alarm Dealers Liable for Central Station's Delayed Response?

November 27, 2012

If a central station fails to contact an alarm subscriber during a power outage, is the dealer liable or the monitoring center?

How to Handle Damaging Customer Reviews

November 16, 2012

What should you do if a customer has written a scathing review about your alarm company on the Internet?

Assurance of Your Insurance Investment

November 1, 2012

In the latest "Legal Briefing" column, Ken Kirschenbaum discusses assessing how much to spend on errors and omissions (E&O) insurance.

Collecting Payments from Alarm Subscribers

October 23, 2012

As this year is quickly coming to an end, it’s time to take a close look at your accounts receivables. Poor paying subscribers who are out of their usual paying cycle may be hanging on trying to make it through the end of the year. How you approach rising accounts receivables is important for the health of your business.

False Alarms Can Mean Real Liabilities

October 1, 2012

In his latest "Legal Briefing" column, Ken Kirschenbaum explains two ways alarm firms can face liability for false alarms.

Why It’s Vital to Send Out Copies of the 3-Day Cancellation Notice

September 21, 2012

Why is it necessary to send out two copies of the cancellation form when it’s already on the contract itself? Ken Kirschenbaum answers.

Are There Tax Liability Issues When Donating PERS Systems?

September 10, 2012

In this blog, Ken Kirschenbaum examines whether personal emergency response (PERS) dealers are susceptible to tax liability consequences for donating medical alert equipment.

Reasonable Competitive Restrictions Get Results

September 4, 2012

When restrictive covenants makes good business sense.

What to Do When Selling Your Alarm Company

August 30, 2012

Whether you are considering selling some subscriber accounts or your entire alarm company, you are going to have to make very important decisions that are quite different than you typically make on a daily basis. The sale of your business may very well affect your finances and your lifestyle.