By Ken Kirschenbaum

Displaying 21 - 40 of 51

Diverse Offerings Demand Diverse Contracts

June 25, 2012

Are your contracts keeping pace with your service offerings?

Supervising Employee Conduct in Company Vehicles

May 29, 2012

In this blog, Ken Kirschenbaum addresses what integrators must do to monitor employee conduct in company-issued vehicles.

What’s a Competitive Commission Rate?

May 25, 2012

In this blog, Ken Kirschenbaum answers the following reader question: Where can I find information on the best commission structure?

Guarding Against Subscriber Lawsuits

May 23, 2012

Explaining the importance of errors and omission insurance.

Your Alarm Accounts Shopper’s List

April 23, 2012

Bullet points that can help determine if the risk of dealing with a seller justifies the purchase price.

Addressing an Alarm Company’s Name Change in Contracts

April 16, 2012

Ken Kirschenbaum advises readers on how to address changes in contracts after modifying the company's name..

Should Companies Include Regular Alarm Testing in a Service Contract?

April 4, 2012

In this blog, Ken Kirschenbaum answers a reader questioning whether it’s favorable for the service providers to include a supervised line and regular testing in service contracts.

Taking a Stand Against Stolen Accounts

March 30, 2012

Your action plan in the event your accounts are pilfered.

Estate and Succession Planning for Alarm Company Owners

February 28, 2012

A couple topics that most people do not want to think about are death and taxes. However, for alarm company owners who are considering eventually transferring the business to children or other family members, the subjects are very important.

Cover Your Assets When Selling Your Business

February 15, 2012

Entering into a buy-sell transaction? Learn fundamental steps to protect your assets.

What Can Alarm Companies Do to Prevent Lawsuits?

February 6, 2012

In his latest blog, Ken Kirschenbaum examines if alarm companies can prevent being sued by subscribers.

9 Things Alarm Companies Must Do in 2012

January 11, 2012

Ken Kirschenbaum offers a nine-point checklist for alarm companies to have a successful 2012.

Building Competitive Protection Into Your Contracts

December 27, 2011

For those who are concerned about competition, it's particularly irritating when that competition comes from someone you have introduced to the subscriber. I am referring to someone who is supposed to service the subscriber on your behalf and not for the employee's or subcontractor's benefit.

Can Alarm Companies Stop Cable Providers, Telcos From Stealing Customers?

December 6, 2011

In this blog, Ken Kirschenbaum discusses if alarm companies can take legal action against cable providers and telcos to prevent them from having access to alarm company clients.

What to Do When an AHJ Targets Your Customer

November 9, 2011

Sometimes a security company gets caught in the middle when there is a dispute between a client and the local AHJ (authority having jurisdiction). In one such incident, the AHJ sent a letter to a customer stating that unless action was taken responder services would cease.

What Should Sellers Look for in an Asset Purchase Agreement?

November 7, 2011

You should not enter into a buy-sell transaction without a knowledgeable attorney to assist you.

What Qualifies as Tortious Interference?

October 26, 2011

In this blog, Ken Kirschenbaum answers a reader who is concerned with competitor alarm companies stealing customers by means of deception.

Why You Need the Exculpatory Clause

October 12, 2011

There is a reason the exculpatory clause is in every alarm contract. The right to contract away liability for your own negligence is recognized and enforced in all jurisdictions and has a firm public policy basis. Educating yourself and your subscribers (their lawyers and insurance brokers too) is essential for conducting the most important aspect of your business — selling RMR contracts.

Homeowner Claims ADT Breached Contract, Court Agrees

October 4, 2011

The homeowner claims that they called ADT numerous times to come and re-install a smoke detector. However, after three years, the family says that the detector was never replaced, despite paying monthly fees to the company.

Court to Determine if Alarm Company Was Willfully and Wantonly Negligent

September 23, 2011

A Federal Appeals Court sitting in Minnesota revered a Federal District Court's order, which granted summary judgment dismissing a claim against an alarm company.

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