ADT

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ADT Loses CFO, Gains Chief Customer Officer

April 22, 2013

A year after she was appointed as ADT’s CFO, Kathryn Mikells is leaving the company to assume a role at Xerox Corp.

ADT Boss Goes 'Undercover,' Unprepared for Sales Calls

April 17, 2013

Disguised as "James," ADT Chief Marketing Officer Tony Wells realizes how difficult it is for salespeople to make cold calls in an episode of CBS' hit show "Undercover Boss."

SSI Rolls Out Red Carpet for 18th Annual SAMMY Winners

April 9, 2013

Electronic security professionals arrived at SECURITY SALES & INTEGRATION’s 18th Annual SAMMY Awards in Las Vegas on Tuesday to honor the industry’s top sales, marketing, business and installation practices.

ADT Faces Lawsuit for Early Termination Fees, Unfair Rate Increases

March 28, 2013

ADT customers have filed a federal class action lawsuit against the firm that targets the penalties ADT imposes for early termination. The lawsuit also states the company unilaterally increases monitoring rates while consumers are under contract for lesser fees.

Rebranded TycoIS Set to Make Mark in Commercial Sector

March 7, 2013

As a division within one of three publicly traded companies spawned from a recent reorganization, Tyco Integrated Security is forging ahead without the storied ADT moniker to establish its new name as North America’s commercial market leader. However, as an exclusive interview with TycoIS President Mark VanDover reveals, there is much more to it than that.

ESA Hosts Inaugural SECURE+ Awards

February 21, 2013

During the inaugural ESA Secure+ Awards, the Electronic Security Association (ESA) recognized ADT, Moon Security and Point Protects for their contributions to make customers’ more secure and energy efficient.

Comparing Cox, Time Warner & ADT Security Systems

February 14, 2013

A San Diego news station compares features and costs of Cox Home Security, Time Warner Intelligent HOme and ADT Core system.

Home Intruder Impersonates ADT Tech

February 5, 2013

Police have charged a 48-year-old man here with attempted breaking and entering with intent to commit felony, while pretending to be an ADT employee.

Retail Store Staff Ignores Intrusion Alarm, Gets Robbed

January 25, 2013

Here is another example of why it’s important to train customers on handling intrusion alarms.

Why You Shouldn't Worry About AT&T's Entrance Into the Security Market

January 22, 2013

Are you worried about AT&T entering the security market? Ken Kirschenbaum offers reasons why you shouldn't be too bothered about it.

Alarm Installer Accused of Stealing Homeowner’s Jewelry

December 12, 2012

Police here arrested an installing alarm technician Monday after he allegedly tried to steal more than $40,000 worth of jewelry during an alarm installation.

ADT Pulse of the Holidays

December 1, 2012

In this broadcast advertisment, ADT highlights the effectiveness and usefulness of its ADT Pulse interactive service. The spot took home the 2013 SAMMY Award for Best Broadcast Ad.

ADT Makes Use of Holiday Theme to Market Home Automation

November 21, 2012

It behooves installing and monitoring companies to maintain competitive awareness, as well as possibly “borrow” concepts that may work for their own businesses. With that in mind, ADT is hitting the television airwaves with a new holiday-themed ad campaign focused squarely on raising awareness for its home automation offering, ADT Pulse.

Flint (Mich.) Now Billing Security Companies for False Alarms

November 13, 2012

With the reduction of its police and fire department forces, the city of Flint began charging alarm companies for false alarms in July. During that month, security companies were billed more than $31,000 for false alarms.