Enhanced Call Verification

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Habitec Security: ECV Reduced False Alarm Dispatches by 20%

April 19, 2012

Since implementing enhanced call verification (ECV), Habitec Security says dispatch calls for police to respond to its monitored alarm systems have decreased by 20%.

Georgia Seeks to Implement Enhanced Call Verification

January 24, 2012

The Georgia House of Representatives is seeking to amend a state alarm law to require alarm companies to use alarm verification in an effort to conserve public safety resources, reports Examiner.com.

What Are the Legal Concerns When Implementing ECV?

September 5, 2011

The following discussion among central station managers addresses enhanced call verification (ECV).

False Alarm Reduction Is Customary at Custom Alarm

August 1, 2011

Proven techniques that cut false alarms and police dispatches are business as usual for Custom Alarm. The company’s assimilation of practices like two-call verification and following up on all false alarms helped it earn the 6th annual Police Dispatch Quality (PDQ) Award. Find out what makes its outstanding false alarm management program tick.

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