false alarms

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False Alarm Prevention Saves a Maryland County Millions

May 16, 2012

Montgomery County (Md.) saved more than $1.3 million in 2011 by reducing the number of false dispatches responded to by county police, according to a news report.

Sheriffs Say Communication Is Key to Partnering With Security Providers

August 15, 2011

In the 2011 Law Enforcement Security Industry Study, police and sheriffs provided tips on how alarm companies can strengthen their relationships with law enforcement. Read on to see the responses.

Custom Alarm Tells How to Cut Down False Dispatches

August 10, 2011

In this blog exclusive, Editor-in-Chief Scott Goldfine speaks with Customer Alarm COO Melissa Brinkman and Director of Marketing and Vice President Nikki Johnson on best practice tips on reducing false alarms. The techniques helped the company earn the 2011 Police Dispatch Quality (PDQ) award.

Police Tell Security Companies What They Want From Them

July 27, 2011

In the 2011 Law Enforcement Security Industry Study, police and sheriffs provided tips on how alarm companies can strengthen their relationships with law enforcement. Read on to see the responses.

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2011 Gold Book: False Alarm Statistics

December 16, 2010

Problems with entering and exiting buildings continue to trigger the most false alarms, and only increased their prominence in 2010.

Enhanced Video Alarms to Get Priority Response

March 1, 2010

Giving priority response to enhanced video alarms is gaining traction in Boston and New York and could soon be approved statewide in Iowa and elsewhere, according to advocates who want the concept adopted as a law enforcement classification.

Lighting a Fire Under the Alarm Community

January 1, 2010

When the fight against false alarms first began, many throughout the security industry ignored the warning signs of escalating alarm dispatches and wrongly assumed the benefit to the consumer and community outweighed the resulting increased use of law enforcement response.

Silent Knight Donates System to Minn. Humane Society

December 30, 2009

The Minnesota Humane Society has received a fire alarm and installation donation from Silent Knight and Mankato, Minn.-based security and life safety integrator Spectrum Systems to help protect animals at its regional pet center.

October 2007 Tech Talk Online Q & A

October 1, 2007

Q: Now that there are many alarm panels with the CP-01 false alarm rating, I am finding it more difficult to keep up on which manufacturer’s alarm panel has the CP-01 rating. Is there any one location I can check to see ...

Burning Concerns

September 1, 2006

At this very moment, scores of fires are raging across the United States. According to the National Fire Protection Association (NFPA), a new structural fire ignites every 60 seconds ...

Verifying Video Verification’s Viability

October 1, 2005

The false alarm problem is one of the most serious issues facing the electronic security industry. Remote video for the purpose of video verification is a promising response tool that not only aids security dealers in the fight against crime, but also reduces false alarms while providing an additional source of recurring revenue. Still a significant number of alarm dealers have failed to buy into the technology.