False Alarms

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Pittsfield (Ill.) Seeks to Impose False Fire Alarm Ordinance

March 14, 2013

The Pittsfield city council has approved the first reading for a false fire alarm ordinance.

Retail Store Staff Ignores Intrusion Alarm, Gets Robbed

January 25, 2013

Here is another example of why it’s important to train customers on handling intrusion alarms.

SSI's 2013 Industry Forecast: SIAC's Ron Walters

January 15, 2013

The January edition of SECURITY SALES & INTEGRATION includes our annual industry forecast as a cornerstone of our special 2013 Industry Forecast Issue. For the piece, I interviewed 20 of the industry’s most knowledgeable market analysts, business experts, systems integrators, manufacturer representatives and trade association directors. Some of their perspectives can be found in the magazine article, with the balance of their assessments appearing in separate Under Surveillance blog posts.

How HST Weathers Mother Nature's and Wall Street's Storms

October 10, 2012

HS Technology Group graces the cover of October's issue of SECURITY SALES & INTEGRATION as winner of this year's Police Dispatch Quality (PDQ) Award. Inside, HST President Stuart Forchheimer and others discuss the company's approach to reducing false alarms and other management tactics. Below, Forchheimer offers additional insights into economic, weather, technology and other larger landscape issues profoundly affecting today's security business operators.

HS Technology CEO Talks Alarm Management Tactics

October 3, 2012

HS Technology Group graces the cover of October's issue of SECURITY SALES & INTEGRATION as winner of this year's Police Dispatch Quality (PDQ) Award. Inside, HST President Stuart Forchheimer and others discuss the company's approach to reducing false alarms and other management tactics. Below, Forchheimer offers additional insights into how HST developed its successful program, as well as what the PDQ Award and false alarm reduction means for the industry at large.

Alarm Coordinators Talk False Alarm Reduction Tactics

October 1, 2012

In this blog, learn what False Alarm Reduction Association (FARA) board members have to say about the state of false alarm reduction.

SIAC and FARA Leaders Say Industry Is Managing Alarms Better

September 26, 2012

The October edition of SECURITY SALES & INTEGRATION, the 2012 Alarm Response Issue, features a cover story on the Police Dispatch Quality (PDQ) Award program. To whet your appetitte for it, SSI Editor-in-Chief Scott Goldfine asked two of the false alarm management and false dispatch reduction program judges to weigh in on where the industry currently stands in these efforts and why the importance of the PDQ Award.

False Alarm Prevention Saves a Maryland County Millions

May 16, 2012

Montgomery County (Md.) saved more than $1.3 million in 2011 by reducing the number of false dispatches responded to by county police, according to a news report.

Sheriffs Say Communication Is Key to Partnering With Security Providers

August 15, 2011

In the 2011 Law Enforcement Security Industry Study, police and sheriffs provided tips on how alarm companies can strengthen their relationships with law enforcement. Read on to see the responses.

Custom Alarm Tells How to Cut Down False Dispatches

August 10, 2011

In this blog exclusive, Editor-in-Chief Scott Goldfine speaks with Customer Alarm COO Melissa Brinkman and Director of Marketing and Vice President Nikki Johnson on best practice tips on reducing false alarms. The techniques helped the company earn the 2011 Police Dispatch Quality (PDQ) award.

Police Tell Security Companies What They Want From Them

July 27, 2011

In the 2011 Law Enforcement Security Industry Study, police and sheriffs provided tips on how alarm companies can strengthen their relationships with law enforcement. Read on to see the responses.

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2011 Gold Book: False Alarm Statistics

December 16, 2010

Problems with entering and exiting buildings continue to trigger the most false alarms, and only increased their prominence in 2010.

Enhanced Video Alarms to Get Priority Response

March 1, 2010

Giving priority response to enhanced video alarms is gaining traction in Boston and New York and could soon be approved statewide in Iowa and elsewhere, according to advocates who want the concept adopted as a law enforcement classification.

Lighting a Fire Under the Alarm Community

January 1, 2010

When the fight against false alarms first began, many throughout the security industry ignored the warning signs of escalating alarm dispatches and wrongly assumed the benefit to the consumer and community outweighed the resulting increased use of law enforcement response.

Silent Knight Donates System to Minn. Humane Society

December 30, 2009

The Minnesota Humane Society has received a fire alarm and installation donation from Silent Knight and Mankato, Minn.-based security and life safety integrator Spectrum Systems to help protect animals at its regional pet center.

October 2007 Tech Talk Online Q & A

October 1, 2007

Q: Now that there are many alarm panels with the CP-01 false alarm rating, I am finding it more difficult to keep up on which manufacturer’s alarm panel has the CP-01 rating. Is there any one location I can check to see ...

Burning Concerns

September 1, 2006

At this very moment, scores of fires are raging across the United States. According to the National Fire Protection Association (NFPA), a new structural fire ignites every 60 seconds ...

Verifying Video Verification’s Viability

October 1, 2005

The false alarm problem is one of the most serious issues facing the electronic security industry. Remote video for the purpose of video verification is a promising response tool that not only aids security dealers in the fight against crime, but also reduces false alarms while providing an additional source of recurring revenue. Still a significant number of alarm dealers have failed to buy into the technology.