Acceptable attrition rates for security and other recurring services hover around 7%, but one integrator keeps his under 1%. Learn how to measure attrition and keep clients longer.
As it is in most situations — particularly your business — procrastination is the enemy.
While the financial impact to the security industry cannot be entirely known, integrators, manufacturers and other stakeholders report widespread repercussions from the 16-day shutdown of the United States government in October. Yet even with the budget impasse averted, tensions continue to mount partly over the potential for lawmakers to become deadlocked again early next year.
Building a brand for your business requires a comprehensive, carefully orchestrated and consistent approach. It’s a lot of work but pays off big time. So rethink how you stimulate demand by engaging your entire team in developing a differentiated convergence brand in your market.
Insights to what makes a security integrator a hero in the eyes of end users.
Beware if you aren't asking what makes your company relevant.
It’s been said that success in just about any role in any profession requires a certain degree of salesmanship. In security convergence, it’s all about delivering solutions to the true decision makers. Find out how the wisdom of a millennia-old “thorny” tale holds relevance for us today.
An end user shares what he expects from integrators.
Vivint has appointed David Bywater as COO, where he will be responsible for the daily operations of the company, including customer operations, human resources, field service, and supply chain.
SSI's Editorial Advisory Board member Bob Harris explains why this may be the most exciting time in the history of our industry.
Owners of small companies may want to act to transfer minority interests in their business to take advantage of current federal estate and gift tax law. Understanding and applying proper valuation protocols is key.
Coca-Cola Security Cameras Capture Acts of Kindness
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Ala. Seeks to Crack Down on Aggressive Door-to-Door Security Sales People
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Paul Boucherle's 2013 Top Technology Picks
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Bob Dolph's 2013 Top Technology Picks
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Total Recall Gives Statue of Liberty, Ellis Island Security Makeover
Industry's #1 Technology & Business Authority Since 1979
December 2013 Issue
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