Managing Your Business

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Understanding PSA Security Network's Leadership Institute

November 14, 2011

PSA Security Network President and CEO Bill Bozeman discusses the co-op's Leadership Institute, which was introduced during the PSA Security Convention in San Juan, Puerto Rico. He also talks about the first session and recommended reading.

How to Forecast an Accurate Revenue Model

October 31, 2011

National Systems Contractors Association (NSCA) Executive Director Chuck Wilson shares his advice and tips when forecasting and predicting revenue for the upcoming year.

What Qualifies as Tortious Interference?

October 26, 2011

In this blog, Ken Kirschenbaum answers a reader who is concerned with competitor alarm companies stealing customers by means of deception.

15 Questions to Reveal the Details of a Dealer Program

October 17, 2011

Need help choosing the right dealer program for your company? The following list of questions will help draw the answers you need to choose a dealer program partner.

Optex Project Layout iPad App

October 13, 2011

Chino, Calif.-based Optex Inc.'s MyOptex project layout iPad application allows users to take their services outside of the office and onto the job site.

Advanced Security Systems Merges With Northern Calif. Competitor

October 13, 2011

Eureka, Calif.-based Advanced Security Systems has merged with Superior Alarms Inc., a local installing security competitor.

5 Keys to a Successful Interactive Services Offering

October 12, 2011

Consumers are beginning to clamor for mobile device applications that allow them to stay connected to their properties in meaningful ways. Discover how to give them what they demand.

Smith & Wesson to Sell Perimeter Security Business

October 12, 2011

Smith & Wesson Holding Corp. will sell off its perimeter security business to focus on its core firearm business, the company announced.

ADS Security Expands Offerings With Identity Theft Protection

October 5, 2011

ADS Security (ADS) has teamed up with IdentaSafe to provide identity theft protection to customers.

Homeowner Claims ADT Breached Contract, Court Agrees

October 4, 2011

The homeowner claims that they called ADT numerous times to come and re-install a smoke detector. However, after three years, the family says that the detector was never replaced, despite paying monthly fees to the company.

Striking a Personal-Professional Life Balance

September 28, 2011

I recently visited the offices of Bryan and April Cochran, owners of Custom Systems Technologies, located near Palm Springs, Calif. This married couple is typical of so many successful businesses in our industry that have grown and prospered because of hard work and industriousness.

10 Pieces to Solve the Service Sales Puzzle

September 13, 2011

Most installing security contractors are mindful that service is fundamental to the well-being of their business. Alas, some companies lack the marketing expertise to take advantage of this RMR opportunity. Learn how skills sets required to effectively market service are far different from technical product sales.

Bayou Security Gets Boost From Pelican Security Network

September 7, 2011

In an effort to remain an independent alarm company, Bayou Security Systems has joined Pelican Security Network (PSN), a nationwide network of independent security system providers.

What Alarm Companies Should Know About the 3-Day Cancellation Notice

August 24, 2011

Too often ignored by alarm dealers, the three-day notice of cancellation provision is required in every state. Even if a state hasn't enacted its own three-day notice of cancellation statute there is a federal law that applies.

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Making the Move to Managed Access

August 22, 2011

Software-based managed access control services are providing installing security contractors respite from eroding margins and other business pressures. Pick up valuable insights from several companies that are already making the transition to this new paradigm.

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Protection 1 Purchases 3,000 Residential Accounts

August 17, 2011

Protection 1 has purchased nearly 3,000 residential accounts from Provo, Utah-based ICON Home Security. Terms of the deal were not disclosed.

Q&A: How Detroit’s Alarm Verification Policy Affects Dealers, Customers

August 17, 2011

Burglar and Fire Alarm Association of Michigan (BFAAM) President Dean Belisle explains how the Detroit Police Department's recent alarm verification policy caught the alarm industry off guard. The policy gives companies and customers a week to meet its verification requirements.

City Places Blame on Integrator for Ineffective Cameras

August 11, 2011

City officials here are considering suing Knight Hawk Security after discovering several surveillance cameras installed by the locally based firm are ineffective at night.

Grooming the Security Industry’s Next Generation

August 8, 2011

Due to its unique makeup, complexity and lack of academic roots or standardization, training has always been and continues to be one of the electronic security industry’s greatest challenges. This extends from basic industry education to rudimentary and advanced technical skills to business acumen and leadership. In this roundtable, the participants air their concerns, ideas and passion associated with this industry quandary.

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