PDQ Award

Displaying 1 - 20 of 20

Newtown (Conn.) Police Chief to Speak at ESX

April 23, 2013

Newtown (Conn.) Police Chief Michael Kehoe, who served as a first responder during the Sandy Hook Elementary School massacre, will speak about the vital partnership between public safety and private security at the 2013 Electronic Security Expo (ESX) Industry IceBreaker Luncheon.

ISC West: What You Need to Know for the Show

March 7, 2013

The preeminent tradeshow for installing and monitoring security providers, ISC West is back for another round in Las Vegas. To help attendees prepare for this exciting event, SSI offers a concise overview of what individuals can expect from this year’s show.

HST Brings the Hammer Down on False Alarms

October 1, 2012

HS Technology proves that implementing a successful false alarm management program does not require an especially large staff or internally generated monitoring services. What it does require is a well-coordinated plan, outstanding communication, follow-through and a commitment to achieving results. All of which HST demonstrated in spades in capturing the 7th annual Police Dispatch Quality (PDQ) Award.

Recognition Validates Vector’s Ongoing False Alarm Reduction Efforts

October 1, 2012

Vector Security nearly became the first company to capture its second PDQ Award as the firm took home the inaugural trophy in 2006. Next year, the company will mark the 10th year since launching its ambitious and comprehensive program to reduce false alarm activations.

‘FACT’ Helps Make Monitronics a PDQ Award Finalist

October 1, 2012

Monitronics has implemented a False Alarm Control Team (FACT) to build relationships with responding authorities and decrease false alarms that take police off the streets to handle true emergencies.

12 Steps to Avert a Communication Breakdown

October 1, 2012

SSI Editor-in-Chief Scott Goldfine offers 12 steps to communicate and disseminate information.

HS Technology Wins PDQ Award for False Alarm Dispatch Reductions

June 26, 2012

The Security Industry Alarm Coalition (SIAC) and the False Alarm Reduction Association (FARA) awarded HS Technology Group of Baltimore with the 2011 Police Dispatch Quality (PDQ) Award.

Vector Security President Earns CSAA’s Lott Award

October 28, 2011

During the Central Station Alarm Association’s (CSAA) Annual Meeting on Oct. 14-19 here, the group awarded Vector Security President Pam Petrow with the Stanley C. Lott Award. The accolade is CSAA’s top honor.

IQ Program Chair Explains Recertification Process

October 13, 2011

After the IQ Certification Board of Directors approved four companies for recertification, IQ Chair Tim Creenan discusses the process with SSI.

Custom Alarm Tells How to Cut Down False Dispatches

August 10, 2011

In this blog exclusive, Editor-in-Chief Scott Goldfine speaks with Customer Alarm COO Melissa Brinkman and Director of Marketing and Vice President Nikki Johnson on best practice tips on reducing false alarms. The techniques helped the company earn the 2011 Police Dispatch Quality (PDQ) award.

False Alarm Reduction Is Customary at Custom Alarm

August 1, 2011

Proven techniques that cut false alarms and police dispatches are business as usual for Custom Alarm. The company’s assimilation of practices like two-call verification and following up on all false alarms helped it earn the 6th annual Police Dispatch Quality (PDQ) Award. Find out what makes its outstanding false alarm management program tick.

Best of Security Speaking: SIAC Executive Director Stan Martin Talks False Alarm Reduction

July 27, 2011

Welcome back to SECURITY SALES & INTEGRATION's "Security Speaking" podcast! Here, Stan Martin, executive director of the Security Industry Alarm Coalition (SIAC), talks about issues affecting the industry, including efforts to reduce false alarms.

Custom Alarm’s False Dispatch Efforts Earn PDQ Award

June 7, 2011

The Security Industry Alarm Coalition (SIAC) and the False Alarm Reduction Association (FARA) named Custom Alarm of Rochester, Minn., as the 2010 Police Dispatch Quality (PDQ) Award winner on Tuesday.

Police Dispatch Quality Award Has New Sponsor

May 25, 2011

The Installation Quality (IQ) Certification Program is now a sponsor of the Police Dispatch Quality (PDQ) award.

Your Best Bets for ISC West

March 30, 2011

With 900 exhibitors, a newly revamped education program and scores of special events such as the 2011 SAMMY Awards, ISC West continues to reign as the most important trade show for installing security contractors. Check out SSI’s conference preview to plan your schedule ...