Peter Giacalone

Displaying 1 - 8 of 8

Why Integrated Systems Represent Low-Hanging Fruit

April 3, 2013

Understanding how integrated systems deliver RMR.

Establish Touch Points to Create Customers for Life

January 2, 2013

Why creating subscriber touch points builds lasting relationships.

Central Stations: The Gateway to Additional Value

October 1, 2012

Traditionally, the security industry looks to central stations as resource for attracting revenue. For the most part, if not for the central station monitoring centers, companies could not build the recurring monthly revenue (RMR) bases that they do.

Monitoring Matters: Remote Services Are More Than Just an Upgrade

July 2, 2012

Many security professionals may not fully realize the impact remote services are having on the industry.

The Central Station as a Resource, Not a Crutch

April 6, 2012

How basic central station tools can help you greatly enhance customer service.

Gaining Appreciation for Cloud-Based Monitoring

January 23, 2012

I realize that some traditional security professionals turn a deaf ear when they hear term "cloud-based monitoring." I'd like to believe this is true because they don't have a full understanding on the great advantages and redundancy that a cloud-based structure can offer.

Security Speaking Podcast: Security Consultant Peter Giacalone

June 13, 2011

Welcome back to SECURITY SALES & INTEGRATION's "Security Speaking" podcast! Here, Peter Giacalone, an independent security consultant, talks about issues affecting the industry.

SSI Columnist to Discuss Increasing RMR at ESTA Annual Meeting

January 19, 2011

SECURITY SALES & INTEGRATION "Monitoring Matters" columnist Peter Giacalone will serve as a guest speaker at the Electronic Security and Technology Association's (ESTA) annual General and Financial Meeting, scheduled for April 10-13 at the Le Pavilion Hotel in New Orleans ...

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