RMR

Margin pressures, economic conditions and customer expectations are compelling systems integrators to alter their traditional business model in order to create new streams of RMR. Learn the keys to launching a managed services platform and how to navigate common hurdles on the way to success. 

In this installment of SECURITY SALES & INTEGRATION's Smart Business Tips, Bill Bozeman, president and CEO of PSA Security Network, addresses the need for physical security systems integrators to offer service and maintenance contracts to increase recurring revenue.

Software-based managed access control services are providing installing security contractors respite from eroding margins and other business pressures. Pick up valuable insights from several companies that are already making the transition to this new paradigm.

PSA Security Network President and CEO Bill Bozeman discusses how dealers can increase recurring monthly revenue (RMR) with hosted managed video verification.

Service and maintenance agreements have become a leading weapon to fend off economic evils while helping security companies survive to grow another day. Discover their advantages and how to successfully integrate them into your business.

Offering service and maintenance agreements to your clientele not only provides new streams of recurring revenue but can also go a long way in helping stem attrition. Find out what the proper cost structure components are and how to convince customers to sign on the dotted line.

Central Station Alarm Association (CSAA) has released results from its latest Security Trends survey, which identifies and measures the monitoring/installation industry's monthly revenues, profits, attrition rates and marketing expenditures.

With increasing recurring revenue and stemming attrition both priorities for most installing security contractors, offering customers identity theft protection is shaping up as a new means of achieving long-established business model goals.

Much like the famous quote about time, technology also marches on. During the past two to three years, much has been made about “cloud computing” and what it will do to revolutionize the future. Let’s take a look at exactly what cloud computing means, what anything “as-a-service” means (e.g. software as a service, or SaaS) and what effect it may have on our industry.

Central Station Alarm Association (CSAA) has released results from its first Security Trends survey, which aims to identify and measure the monitoring/installation industry's revenues, profits and attrition rates on a monthly basis.

In today's competitive market for intrusion and fire/life-safety alarm systems and monitoring, it can be tough to create new customers.

Annual report addresses fire/life-safety market's trends, technologies, controversies, codes and opportunities. Learn how fire systems contractors can continue to build on a 20-year run of declining incidents, deaths and injuries.

On April 8, the FCC issued a public statement in the form of a document titled, FCC Announces Broadband Action Agenda, that in essence says whether anyone likes it or not we’re going to phase out plain old telephone service (POTS), also known as the public switched telephone network (PSTN) and in its place create an IP-switched national infrastructure.

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