Security Sales and Integration Magazine

RMR

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SSI's 2013 Industry Forecast: S.I.C. Consulting's Mitch Reitman

January 11, 2013
The January edition of SECURITY SALES & INTEGRATION includes our annual industry forecast as a cornerstone of our special 2013 Industry Forecast Issue. For the piece, I interviewed 20 of the industry’s most knowledgeable market analysts, business experts, systems integrators, manufacturer representatives and trade association directors. Some of their perspectives can be found in the magazine article, with the balance of their assessments appearing in separate Under Surveillance blog posts.
   Marketing Marvel  Names Today s Top 3 Monitoring Challenges

'Marketing Marvel' Names Today's Top 3 Monitoring Challenges

November 5, 2012
SSI Editor-in-Chief Scott Goldfine discusses the top three challenges for monitoring providers today with the first annual Five Diamond Marketing MARVEL Award winner Redwire of Tallahassee, Fla.

Recession Helps CEOs Realize What's Really Important

August 8, 2012
The August Bright Ideas Issue of SSI includes a CEO roundtable featuring company Presidents Dan Budinoff (Security Specialists, Stamford, Conn.); Jeff Nunberg (Integrated Security Systems, Miami); Ron Oetjen (Intelligent Access Systems, Garner, N.C.); and Vice President/CEO Andrew Lanning (Integrated Security Technologies, Honolulu). The conversation I had with them was much more expansive than could be conveyed in the mere printed page. So here is the second of my two blogs giving you more grea

CEOs Ride 2012's Revenue Roller-Coaster

August 1, 2012
SSI Editor-in-Chief Scott Goldfine speaks with four top industry leaders, company Presidents Dan Budinoff (Security Specialists, Stamford, Conn.); Jeff Nunberg (Integrated Security Systems, Miami); Ron Oetjen (Intelligent Access Systems, Garner, N.C.); and Vice President/CEO Andrew Lanning (Integrated Security Technologies, Honolulu) in a CEO roundtable where they discuss the fortunes of 2012.
  Mastering the Managed Security Service Model

Mastering the Managed Security Service Model

April 4, 2012

Margin pressures, economic conditions and customer expectations are compelling systems integrators to alter their traditional business model in order to create new streams of RMR. Learn the keys to launching a managed services platform and how to navigate common hurdles on the way to success. 

  Smart Business Tips: Service & Maintenance Contracts

Smart Business Tips: Service & Maintenance Contracts

February 29, 2012

In this installment of SECURITY SALES & INTEGRATION's Smart Business Tips, Bill Bozeman, president and CEO of PSA Security Network, addresses the need for physical security systems integrators to offer service and maintenance contracts to increase recurring revenue.

  Making the Move to Managed Access

Making the Move to Managed Access

August 22, 2011

Software-based managed access control services are providing installing security contractors respite from eroding margins and other business pressures. Pick up valuable insights from several companies that are already making the transition to this new paradigm.

  Growing RMR With Hosted Managed Video Verification

Growing RMR With Hosted Managed Video Verification

July 26, 2011

PSA Security Network President and CEO Bill Bozeman discusses how dealers can increase recurring monthly revenue (RMR) with hosted managed video verification.

  Service/Maintenance Contracts Are the Best Source of RMR

Service/Maintenance Contracts Are the Best Source of RMR

February 7, 2011

Service and maintenance agreements have become a leading weapon to fend off economic evils while helping security companies survive to grow another day. Discover their advantages and how to successfully integrate them into your business.

  Service & Maintenance Contracts to Become Big Piece of Integration Market

Service & Maintenance Contracts to Become Big Piece of Integration Market

December 1, 2010
Recurring revenue from service and maintenance contracts will account for 33.4 percent of the total security systems integration market in the Americas by 2014, according to a new report by IMS Research ...
  How Doyle Security Is Driving Up Its RMR Base

How Doyle Security Is Driving Up Its RMR Base

October 31, 2010
Founded in 1919, one of the niches that has helped Doyle Security of Rochester, N.Y., keep busy during the economic lull has been working alongside high-end homebuilders as vacation homes are built to install new systems ...
  Why Selling Service Pacts Makes Sense

Why Selling Service Pacts Makes Sense

September 29, 2010

Offering service and maintenance agreements to your clientele not only provides new streams of recurring revenue but can also go a long way in helping stem attrition. Find out what the proper cost structure components are and how to convince customers to sign on the dotted line.

DataBank: Preferred Marketing Tactics With the Highest ROI

September 29, 2010

Central Station Alarm Association (CSAA) has released results from its latest Security Trends survey, which identifies and measures the monitoring/installation industry's monthly revenues, profits, attrition rates and marketing expenditures.

Alarm.com, Security Networks Team to Offer Web-Enabled Video Monitoring

September 29, 2010
Wireless monitoring technology provider Alarm.com Inc. and life-safety solutions company Security Networks have partnered to offer Alarm.com's Web-enabled video monitoring solution ...

Identity Theft Services Could Help Dealers Add New Revenue

September 10, 2010

With increasing recurring revenue and stemming attrition both priorities for most installing security contractors, offering customers identity theft protection is shaping up as a new means of achieving long-established business model goals.

  Convergence Channel: ‘Cloudy’ With a Chance of RMR

Convergence Channel: ‘Cloudy’ With a Chance of RMR

September 1, 2010

Much like the famous quote about time, technology also marches on. During the past two to three years, much has been made about “cloud computing” and what it will do to revolutionize the future. Let’s take a look at exactly what cloud computing means, what anything “as-a-service” means (e.g. software as a service, or SaaS) and what effect it may have on our industry.

DataBank: New CSAA Study Spotlights Market’s High and Low Points

August 6, 2010

Central Station Alarm Association (CSAA) has released results from its first Security Trends survey, which aims to identify and measure the monitoring/installation industry's revenues, profits and attrition rates on a monthly basis.

Mining the Gold in Your Customer Base

August 5, 2010

In today's competitive market for intrusion and fire/life-safety alarm systems and monitoring, it can be tough to create new customers.

  Advances Help Eclipse Fire Fatalities

Advances Help Eclipse Fire Fatalities

May 6, 2010

Annual report addresses fire/life-safety market's trends, technologies, controversies, codes and opportunities. Learn how fire systems contractors can continue to build on a 20-year run of declining incidents, deaths and injuries.

Alarm Communications Crisis Looms

May 1, 2010

On April 8, the FCC issued a public statement in the form of a document titled, FCC Announces Broadband Action Agenda, that in essence says whether anyone likes it or not we’re going to phase out plain old telephone service (POTS), also known as the public switched telephone network (PSTN) and in its place create an IP-switched national infrastructure.


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