Security Sales and Integration Magazine

Vivint

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Vivint Fined $55K for Deceptive Sales Practices in Kansas

March 18, 2013
Vivint has agreed to pay $55,000 in a settlement with the Kansas Attorney General’s office for using deceptive sales practices that violate the state’s consumer protection laws.
  Vivint Hires V.P. of Field Service

Vivint Hires V.P. of Field Service

March 13, 2013

Vivint has appointed Chris Gera as vice president of field service.

  Do Industry Analysts See Eye-to-Eye With Vivint s Vision?

Do Industry Analysts See Eye-to-Eye With Vivint's Vision?

February 4, 2013
Following is how Mike Barnes (founding partner, Barnes Associates Inc.), Ron Davis (principal, Davis Marketing Group), George De Marco (managing partner, DECO Ventures LLC) and Bob Harris (president, The Attrition Busters) evaluate Vivint and its CEO Todd Pedersen.
  Pedersen Powers Vivint to Victory

Pedersen Powers Vivint to Victory

February 1, 2013

Vivint has set the residential security world ablaze with exceptionally fast growth and a $2 billion sale price. In an exclusive interview, the company’s maverick CEO Todd Pedersen explains how innovation trumps competition, the value of growing a business one customer at a time and why everyone should have a security system. He also discusses expanding into commercial security, solar energy, wireless Internet and more.

Vivint CEO Grinds His Way to the Top, and Then Some

January 2, 2013

Find out what mantra Vivint CEO Todd Pedersen lives by.

Blackstone Completes $2B Deal to Acquire Vivint

December 20, 2012
The Blackstone Group LP announces it has completed the acquisition of Vivint Inc., a provider of security and home automation services. The acquisition worth more than $2 billion was made by Blackstone Capital Partners, a fund managed by Blackstone for its private equity investors.

Surveillance System Shows Customer Wrong Home

December 13, 2012
A resident of St. John’s, Newfoundland, Canada, who purchased a home video surveillance system from Vivint earlier this year, has received video clips that show the inside of someone else’s home.
  Remote Video System Monitors Shows Wrong House to Customer

Remote Video System Monitors Shows Wrong House to Customer

December 11, 2012

"I was looking at someone else in their own house — walking around in their own house — and it's not mine," said Mayo Vrba, who became an unintentional peeping tom after he purchased a home surveillance system earlier this year from Vivint. The company says this is the first time an event like this has been reported.

  Vivint to Build Commercial Accounts Division After $2B Deal

Vivint to Build Commercial Accounts Division After $2B Deal

October 1, 2012

In the wake of a blockbuster deal to sell the majority stake of his company to a private equity firm for more than $2 billion, Vivint CEO Todd Pedersen tells SSI the agreement will allow the company to expand upon its technology-based platform, enter new markets more expeditiously and free up management to be “more thoughtful about what we are going to become in five years.”

  Blackstone Acquires Vivint for $2B; Analysts Weigh In on Deal

Blackstone Acquires Vivint for $2B; Analysts Weigh In on Deal

September 20, 2012
Blackstone Group LP will acquire Vivint Inc. for more than $2 billion, gaining legions of home-security, energy-management and solar-power customers throughout North America.
  Responding to Negative Customer Feedback on Social Media

Responding to Negative Customer Feedback on Social Media

September 7, 2012
What happens if your business receives negative criticism from customers on Facebook or Twitter? Should you simply delete the message? Does it make sense to respond back? In this blog, SSI addresses how electronic security firms should handle negative feedback on social networking sites.

Report: Vivint on the Market to Be Acquired; Could Fetch $2B

September 6, 2012
Vivint, a national provider of residential security, energy management and automation solutions, is exploring a sale that could value it at as much as $2 billion, according to Reuters.

AlarmSystemReport.com Names 2012 Best Home Alarm System Companies

July 31, 2012
AlarmSystemReport.com, a provider of residential security system reviews, named four do-it-yourself (DIY) firms among its inaugural Best Home Alarm System Companies awards program.
  New Web Site Names Top 10 Home Alarm Companies

New Web Site Names Top 10 Home Alarm Companies

July 31, 2012

For a year, AlarmSystemReport.com employees reviewed 15 home alarm security companies. Following is its list of top 10 residential alarm firms.

  Effectively Operating an Award-Winning Central Station

Effectively Operating an Award-Winning Central Station

July 17, 2012
Vivint Vice President of Operations Steve Dixon and Central Station Manager Amy Becht offer best practice tips on operating an effective central station.

CSAA Honors Central Station Best Practices With Excellence Awards

June 27, 2012
Vivint was the big winner at the Central Station Alarm Association (CSAA) 2012 Central Station Excellence Awards, taking home two awards, including Central Station of the Year.
  CPI Cautions Customers to Beware of Fraudulent Sales Reps

CPI Cautions Customers to Beware of Fraudulent Sales Reps

June 20, 2012
CPI Security Systems has sent notices to more than 80,000 customers in Georgia, North Carolina and South Carolina, warning that deceptive sales reps from another security provider may try to sell them an upgraded alarm system.

Vivint Solar Expands Leased System Offering to Hawaii

May 30, 2012
Vivint Solar will now offer its leased solar power systems in Hawaii, the company announced this week.

20 Banks Help Vivint Expand Bank Financing to $762M

March 7, 2012
Vivint has closed a new $762 million senior bank debt financing, the company announced. The new financing, which involves 20 banks, represents a $72 million more than the company's previous financing.

Mission 500 Honors Industry Professionals for Charitable Efforts

March 2, 2012
Mission 500 will host a special ceremony during ISC West to bestow its annual awards, which honor security firms and professionals for their charitable efforts in helping communities in crisis. This year's recipients include Vivint and Monitronics Central Station Monitoring Director Mary Jensby.

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