Micro Key Software Helps Central Stations Attract More Alarm Dealers
KISSIMMEE, Fla. — Micro Key Solutions has enhanced its Millenium Series monitoring and management software to allow contract central stations to offer additional benefits for their alarm dealers.
With the help of telephony solutions provider Communication Services Solutions (CSS), Micro Key offers the Caller ID Injection service. The feature enables central stations to make outbound calls with the name and phone number of the customer’s alarm dealer. The dealer’s number will then appear on the client’s caller ID.
The feature also detects whether or not the call comes from a company using a third-party central station. In this case, the service passes the alarm dealer’s name to the central station operator, enabling the operator to answer the call using the dealer’s name.
“This feature allows central stations to attract more dealers,” says Micro Key Business Development Manager Victoria Ferro. “The software can now match account data to a call automatically. It instantly sends dealers and central station operators all the information required to instantly take action.”
Security Is Our Business, Too
For professionals who recommend, buy and install all types of electronic security equipment, a free subscription to Security Sales & Integration is like having a consultant on call. You’ll find an ideal balance of technology and business coverage, with installation tips and techniques for products and updates on how to add sales to your bottom line.
A free subscription to the #1 resource for the residential and commercial security industry will prove to be invaluable. Subscribe today!
Recommended For You
Cloud security can present a paradox: companies love the flexibility and versatility of cloud security management, but are unsure if the cloud itself is secure enough to house their vitally important systems.
From processing power to lens selection to proper positioning, here are 13 tips to help shed light on proper installation of cameras in low-light conditions.